News & Insights

Miami Office Temporary Closing, Houston Update

In light of the upcoming storm and the safety of our Miami staff, our Florida office will be closed tomorrow, Thursday, September 7th and Friday, September 8th. We will let you know if our office will remain closed past these dates. Our Houston office has reopened, and we are able to report that everyone is […]

September 06, 2017

Corporate Communiqué

Labor Day 2017 Hours
September 01, 2017

Corporate Communiqué

Ports Impacted by Hurricane Harvey

Hurricane Harvey’s aftermath is responsible for some serious issues surrounding the status of cargo and releases in the ports that were closed due to the violent storm. Roanoke representatives Vice President, Surety Information and Analysis Matt Zehner and Vice President, Surety Trade Relations & Business Development Colleen Clarke sat in on a conference call with Customs […]

September 01, 2017

Industry Insights, Uncategorized

Freight Industry Pounded in the Wake of Harvey

Hurricane Harvey’s Category 4 wind speeds and storm surge estimated at 6 to 12 feet has unleashed catastrophic and unprecedented flooding throughout the greater Houston, Texas area, and is considered to be one of the most destructive storms in the nation’s history as it continues to pummel the region.  It is “one of the largest […]

August 30, 2017

Events, Industry Insights

Port of Houston Closure

Due to the impact of Hurricane Harvey, all Port of Houston Facilities are closed and will remain closed until further notice. The Port anticipates regular working hours once operations are deemed safe to resume. Please check back for updates or visit the Port Authority website at

August 30, 2017

Corporate Communiqué

CBP Steps up Collection Efforts

On 8/14/2017, CBP issued CSMS# 17-000489 – CBP Bills for Supplemental Duties, Taxes and Fees, or Vessel Repair Duties reminding the trade of the 30 day timeframe to pay bills. This change of policy is a result of recent CBP initiatives to increase collections. Any bill for supplemental duties, taxes and fees or vessel repair […]

August 30, 2017

Industry Insights, Uncategorized

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