News & Insights

Need Fast ACE Updates? Sign Up For CSMS

Over the past several days, many of our customers may have experienced difficulties processing eBonds when using the Automated Commercial Environment (ACE) system. Our service representatives strive to keep you up-to-date on these issues so we then can convey this information to you. However, the fastest way to receive this information is directly from Customs […]

August 10, 2017
Save the Date for the 2017 Texas Customs Brokers & Forwarders Conference

Save the date for the 3rd annual Texas Customs Brokers and Forwarders Conference from August 23-26! This event will provide a forum for customs brokers and freight forwarders to join together, exchange ideas and navigate through the ever-changing world of international trade. Additionally, NEI certified specialists will be able to obtain 18.5 CCS or 16 […]

July 31, 2017


Changes to our Bond Renewal Invoices take effect on August 1st

For customers that receive our bond renewal invoices via email, note that we are updating our process to better service you!  Following are the changes to be implemented on August 1st, for our October 2017 bond renewals: Our emails will be sent from a new email address, You may need to update your email settings […]

July 24, 2017

Corporate Communiqué

Repeal of the Jones Act Introduced in the Senate

Senator and once-Presidential candidate John McCain has introduced the Open America’s Waters Act of 2017, which would repeal the Merchant Marine Act of 1920, known as the Jones Act. The Jones Act requires that all goods shipped between ports in the United States be transported on American-built ships that are owned and operated by Americans. […]

July 21, 2017

Industry Insights

Why Regulatory Defense Is an Essential Part of Your Risk Management Plan

  Customs brokers and freight forwarders that engage in the movement of goods across borders need regulatory defense services and Errors and Omissions insurance. Doing business across oceans and borders, while very rewarding, is significantly more challenging today. The government has a renewed focus on enforcing U.S. trade and customs regulations over imports and exports, […]

July 20, 2017

Industry Insights

Roanoke to Exhibit at NAFTZ 2017

Roanoke is gearing up for the 45th Annual NAFTZ Conference and Exposition at the Westin San Diego! Be sure to stop by booth 19 to talk with Terry Cummings and Patrice Lafayette about Roanoke’s distinctive FTZ insurance products and our preferred NAFTZ member pricing. See you on October 22nd!

July 19, 2017

Corporate Communiqué, Events

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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


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