BMC-84 Bond Claims
Step-by-Step Guide to Filing a BMC Claim
- Download the fillable pdf Claim Submission Form linked below
- Complete the claim submission form in its entirety.
- Via email, attach the completed Claim Submission Form along with any applicable documentation highlighted in the Claim Submission From under, “REQUIRED DOCUMENTS TO FILE YOUR CLAIM” to: submitclaim@roanokegroup.com
Please note, that the submitclaim@roanokegroup.com email is for submitting a new claim only. To follow-up on an existing claim, email bmcclaims@roanokegroup.com and one of our claim analysts will assist you. Your newly submitted claim will be acknowledged within 48 hours. To adhere to the FMCSA regulatory requirements, Roanoke’s claim team will contact the Property broker to mediate the resolution of the claim. Most claims are paid within 45 – 90 days of submission. If both the Property Broker and the claimant enter a dispute, a court judgment may be required for Roanoke to issue payment against the bond.
Before A Claim Occurs
Statutory provisions resulting from enactment of Public Law 112-141 (also known as “Moving Ahead for Progress in the 21st Century Act’’ or ‘‘MAP–21’’) require sureties issuing bonds to property brokers and freight forwarders to take certain steps when a bond principal experiences “financial failure or insolvency.” The requirements include among other things:
- Giving of notice of bond cancellation (termination)
- Public advertisement for claims for 60 days, beginning on the date of publication by the Secretary of Transportation of the notice to cancel financial security
- Payment of uncontested claims received during such period or payment of pro-rata shares of such claims if the total amount of such claims exceeds the financial security available not later than 30 days after the expiration of such period
Check on Brokers in Claim Status
To view the public advertisement of brokers in claim status, and their expiry dates, click here.
Filing a Claim Against a Property Broker
If you would like to file a claim, please complete the claim form then email the documents and form to submitclaim@roanokegroup.com .
FMCSA Exempt Commodity List and Compliance Guide
For informational purposes, the FMCSA Small Entity Compliance Guide indicates what commodities are exempt from coverage under FMCSA regulations. Please reference the list when moving loads to assure you load is covered by the BMC84 bond.
Check the Status of a BMC-84 Bond
If you would like to check the status of a bond, visit the FMCSA website and enter the MC number or the name and state for the company you are trying to locate.
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