The Roanoke Way

We are the leading provider of insurance and surety solutions for transportation and logistics providers.

Industry Commitment

The staff at Roanoke stays abreast of the continuing changes in your industry, and participates in and supports the various trade meetings and conferences hosted by the freight forwarding, customs brokerage and logistics associations. We tailor our customers' insurance protection and develop surety products to accommodate these changes whether dictated by regulation or exposures to financial requirements.

Insurance Market Clout

Our designation as a service company for Munich Re Syndicate, Ltd., gives us significant underwriting and claims settling authority for Lloyd's of London. In addition, we retain access to expanded Lloyd's facilities and to U.S. admitted carriers, ensuring we are able to structure the right blend of coverage for individual requirements. We also have the flexibility of segregating customary risks from high-risk exposures and insuring those in a manner that protects your insurance policy and maintains competitive premiums.

An Advocate to Our Clients

Logistics, compliance, finance and other groups within your organization must share responsibility for managing risk. However, each group will often address risks from different perspectives. Roanoke will focus on the transportation and supply chain intermediary component to ensure you gain maximum rewards from your overall risk management program.

Testimonials


As a quickly expanding company we value Roanoke’s common sense approach to business. Roanoke is always extremely responsive and available whenever guidance is necessary and has provided us with the capabilities and expertise to become a stronger company. We look forward to strengthening the relationship with Roanoke as we continue to grow.

Brandon Kraal

After reflecting on the past year and looking forward to a prosperous 2016, I wanted to take a brief moment to thank you and your staff at Roanoke Insurance Group for all that you have done for Welke Customs Brokers USA Inc for the past few years and continue to do today. The work that you have done has greatly increased our brand recognition in our target markets of Western New York, North East Ohio, Western Pennsylvania and Southern Ontario to a level which we could not have achieved with the resources that we have in house at Welke. It is seldom that you find a vendor that is dedicated and focused on the success of a client as Roanoke Insurance Group has been for us. Welke Customs Brokers USA Inc would not have experience the level of growth over the past few years without your support. It is with great pleasure that I am presenting Roanoke Insurance Group with our "2015 Vendor of the year award". Thank you for all that you do for us. We are looking forward to continued success and growth together in the coming years.

Damon Piatek

Roanoke has greatly facilitated the electronic bond process for system users regardless of bond type and has also provided a seamless transition during the migration of the U.S. Customs Automated Commercial System (ACS) to the Automated Commercial Environment (ACE). Service is always quick, reliable and professional at Roanoke. While electronic capabilities and enhancements are critical for the expeditious processing of shipments, human involvement cannot be ignored. I know that the Roanoke team is always available to provide the support required to take care of anything we may need. So I must say, thank you Roanoke for everything that you have done for us in over 30 years of our business partnership.

Reinaldo Rodriguez

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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1475 E. Woodfield Road

Suite 500

Schaumburg, IL 60173


CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2021 Roanoke Insurance Group Inc. A Munich Re company

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