Who We Serve

Roanoke is a specialty insurance broker with a laser focus on products and services for companies involved in transportation, logistics or shipping.

We offer comprehensive insurance solutions to those involved in supply chain including business property and casualty, cargo insurance, transit and warehouse related liability, professional liability, as well as surety bonds and ATA Carnet. We specialize in finding the best risk coverage for anyone who arranges shipments of cargo for domestic and international transit, performs customs clearance, or requires any kind of surety or insurance product related to international trade. We help keep businesses in business by protecting their assets and finding the right coverage for logistics and trade related liabilities.

Who We Serve

3PL / 4PL

A Third Party Logistics company (3PL) provides outsourced or ‘third party’ logistics services to companies with supply chain needs.
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Customs Brokers

A customs broker handles customs clearance and is usually involved in import transportation from the port.
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Domestic Freight Forwarders

Domestic freight forwarding arranges for freight shipments to destinations within the US.
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Indirect Air Carrier

An indirect air carrier is someone who arranges freight on airlines, domestic and international, and they issue a House Airway Bill (HAWB).
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International Freight Forwarder

International Freight Forwarders arrange ocean or air freight shipments.
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Motor Truck Carrier

Motor truck carriers move cargo on their own trucks, and assume first in line liability for cargo damage as well as for property and injury damage associated with risks of the road
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The NVOCC (non-vessel operating common carriers) arranges for the carriage of cargo on ocean vessels and issues house ocean bills of lading.
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Property Brokers

The domestic property broker contracts with motor carriers to move domestic freight to interstate destinations with the United States.
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Warehouse Operator

Warehouse operators many conduct business in a number of different ways. A warehouse may focus on long-term storage.
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FTZ Operators and Users

Roanoke is a one-stop shop for the Customs Bonds and Insurance products and services you need to successfully operate your Foreign Trade Zone, and we offer preferred pricing to NAFTZ members.
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Freight Brokers

The freight broker contracts with motor carriers to move freight to destinations within Canada and, if properly licensed to do so, may also move goods into and out of the United States.
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Professional Partnerships

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


If you have any questions or need help, feel free to contact with our team.



1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2024 Roanoke Insurance Group Inc. A Munich Re company

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