Tools & Training
It’s our job to take the complications out of insurance and international trade products and to give you greater confidence that comes from knowing that your risks are covered and you have the resources you need. Greater confidence gives you the freedom to successfully grow your business, and it’s our commitment as your partner to provide you with the best user applications, informational tools and training opportunities in the industry.
Client Applications
Future focus and cutting edge technology drive business growth, and our suite of proprietary online programs go the distance for you. Quick to learn and easy to use, our systems include built-in compliance features to protect your business while you work.
CarnetsOnline™ – Apply for and manager your ATA Carnets online with our 3rd generation, home-grown system designed for speed, simplicity, and ease of use.
CoverageDock™ – Insure cargo shipments worry-free with this sophisticated software built to maintain compliance with your open cargo insurance policy and with U.S. and international regulations.
FastBond™ – Issue customs import bonds and analyze your clients’ activity and bond sufficiency with our state-of-the-art eBond platform that interfaces directly with CBP’s ACE system.
PolicyTrack™ – Manage your policies with this advanced insurance portal capable of issuing certificates of insurance, providing up-to-date invoices, and more.
Calculators
Your clients come to you for quick answers, and we’re committed to making the answers easier to find. Our online calculators allow you to enter simple shipment data to efficiently find cargo insurance premium, insured value, and customs bond amount. A new ATA Calculator is in development and will be available as a free tool to assist the trade.
Import Bond Sufficiency Calculator – CBP bond increase requirements. Stacking liability. Surety underwriting requirements. Determining the right bond amount can save headaches, bottom lines, and business relationships, and our online calculator makes it easy.
Cargo Insurance Calculator – When you offer your clients cargo insurance on their shipments, do they want to know how much it will cost? Bring the value of the cargo and your rates to our online calculator, and you can give them the answer in seconds.
KnowledgePort™
Robust training opportunities for employees provide a fantastic tool for risk management, company growth, and increased staff morale. Our online learning platform makes it easy to register a single learner or a whole team, easy to navigate to the content most valuable to your organization, and easy to learn the material with professionally designed interactive lessons or recorded webinars that can be viewed and reviewed at your own pace. Take advantage of our online system that is available 24 hours a day to improve customer service, reduce service errors, increase revenues, and protect the bottom line.
Course topics include best practices to reduce the risk of a costly loss, fundamentals of Cargo Insurance, Customs Bonds, and ATA Carnets, and deep dives into topics such as Incoterms, Errors and Omissions Insurance, and General Average. For employees who hold MES, CES, or CCS designations, our courses are eligible for NEI continuing education credits.
Reference Library
When you have specific questions of your own or need to provide straightforward answers to your customers, sometimes an easy to reference written piece is the best solution. As part of our commitment to your success, we offer a library full of valuable resources written by experts in their field. From one page claims case studies to full length eBooks, we have the information you need. We can even whitelabel some material if you need to pass knowledge along to your clients. And if there’s anything you can’t find, let us know! We’re always producing new content to help the trade and logistics industry navigate the complexities of insurance, surety, and risk management.
Solutions that Go the Distance.
© 2024 Roanoke Insurance Group Inc. A Munich Re company
