Our Latest Articles

Can Your Business Sustain a Cyber Attack?

Written by Amanda Barlow and featured in FORWARD Magazine Cyber risk is one of the most challenging systemic risks for small to medium sized enterprises, including the freight-forwarding sector. How ready companies are to recover from a cyberattack depends on their cyber resiliency and response services. Amanda Barlow, regional vice president at Roanoke, defines the […]

2023 NCBFAA Scholarship & Application Announcement

Roanoke Insurance Group is delighted to once again sponsor a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2023. The topic for this […]

New Report by BSI Global Intelligence Outlines Leading Causes of Increased Theft

Increased Prices of Fuel, Agricultural Products, and Other Goods are Leading to Increased Theft In partnership with Roanoke, BSI’s Global Intelligence Analysts have provided a high-level outlook on the top supply chain risks expected in upcoming months, based on data and trends from the first three quarters of 2022. BSI’s data shows that thieves globally […]

Our Global
Logistic Solutions

Canada Customs Bonds

The trade and logistics community recognizes Roanoke as among the most reliable sources for Canada Customs bonds and providing the best surety bond service in the industry continues to be an unwavering commitment of ours.

Cargo Legal Liability Insurance

Operating a warehouse and performing local cartage services creates a legal responsibility for the cargo while it is in your custody.

Warehouse Insurance

Warehouse operators and logistics service providers with warehousing activities may be held liable for losses to cargo in their care, custody and control or losses resulting due to service provided.

Transportation Bonds

Companies operating as ocean freight forwarders and Non-Vessel Operating Common Carriers (NVOCCs) in the United States are required to be licensed and bonded as Ocean Transportation Intermediaries (OTIs).

Specialty Services

As a value-benefit to our clients, Roanoke partners with legal experts who specialize in trade and transportation in order to facilitate access to essential legal services.

Marine Cargo Insurance

In the simplest terms, cargo insurance is a type of property coverage that protects the cargo owner against loss to their property when it is in transit.

Errors & Omissions Insurance

Errors and Omissions insurance is a type of professional liability insurance available to any company that offers advice or provides a service.

Cyber Insurance

Logistics service providers are at a heightened risk of being targeted by cybercriminals because their business is predominately handled electronically.

U.S. Customs Bonds

The trade and logistics community recognizes Roanoke as among the most reliable sources for U.S. Customs bonds and providing the best surety bond service in the industry continues to be an unwavering commitment of ours.

Commercial Business Insurance

Commercial business insurance is an important protection for any business to have. Business insurance includes many coverages such as: General Liability & Property, Directors & Officers, Crime, Worker’s Comp, Excess/Umbrella, Fiduciary Liability, Inland Marine and more.

ATA Carnets

ATA Carnets, often referred to as passports for goods, simplify the entry by eliminating the need to post some form of financial guarantee, for example a temporary import bond or bank guarantee.


1475 E. Woodfield Road, Suite 500

Schaumburg IL 60173


390 Bay Street, Munich Re Centre, 22nd Floor

Toronto M5H 2Y2

Contact Us

Please complete our contact form and submit your inquiry, and one of our expert sales or service team members will reach out to you as soon as possible. If you prefer to contact your local Roanoke team by phone, please find the nearest office to you in the list below. We look forward to taking your call! You will also find profiles for Roanoke leadership and sales and service advisors with contact information on our Meet Our Team page.

Office Locations


390 Bay Street, 22nd Floor, Munich Re Center

Toronto, ON M5H 2Y2



San Francisco

533 Airport Boulevard, Suite 434

Burlingame, CA 94010

(415) 421-1381

Fax: (415) 391-2716



c/o 1475 E. Woodfield Road, Suite 500

Schaumburg, IL 60173

(800) 762-6653

Fax: (847) 517-2109



28 Bridgeside Boulevard, Suite 206

Mount Pleasant, SC 29464

(843) 849-5744

Fax: (843) 556-0975



c/o 1475 E. Woodfield Road, Suite 500

Schaumburg, IL 60173

(800) 762-6653

Fax: (847) 969-8200



11 Greenway Plaza, Suite 1405

Houston, TX 77046-1101

(713) 528-6464

Fax: (713) 960-0069, (713) 960-0068



1475 E. Woodfield Road, Suite 500

Schaumburg, IL 60173

(847) 969-1420

Fax: (847) 969-8200



7600 N.W. 19th Street, Suite 100

Miami, FL 33126-1219

(305) 592-8988

Fax: (305) 592-9537


Los Angeles

100 West Broadway, Suite 510

Long Beach, CA 90802-4463

(562) 256-1914

Fax: (562) 590-8523


New York

330 Madison Avenue, 20th Floor

New York, NY 10017

(212) 747-1800

Fax: (212) 747-1948


Frequently Asked Questions


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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


If you have any questions or need help, feel free to contact with our team.



1475 E. Woodfield Road

Suite 500

Schaumburg, IL 60173


390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2021 Roanoke Insurance Group Inc. A Munich Re company

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