Our Latest Articles

Surging Cargo Theft: Strategies to Strengthen Your Logistics Operations Defense

The surge in cargo theft incidents, including sophisticated scams like fictitious pickups and fraud schemes, has left logistics service providers facing significant challenges. Join us in our latest video. Karen Rzeszutko, President of Roanoke Insurance Group, and Tony Pelli, Practice Director for Security and Resilience at BSI, dive into the evolving threats and share actionable […]

Informed and Motivated Employees Are Your First Line of Defense Against Cybercrime

While cyberattacks caused by sophisticated cybercriminals and the advent of artificial intelligence (AI) make headline news, human error continues to drive most cyber events. According to Harvard Business Review (HBR), more than 80% of cyber incidents are attributed to end-user error. The worldwide cost of cybercrime was estimated at $10 trillion in 2023 and is […]

Critical CBSA Updates Ahead of CARM R3 and Recommended Next Steps

As the Canada Border Services Agency (CBSA) prepares for the upcoming CARM Release 3 (R3) on October 21, 2024, two important notices have been issued to guide businesses through this transition. These notices outline key measures and processes impacting trade operations and compliance. Customs Notice 24-27- Transition Measures for CARM R3 Customs Notice 24-27 details […]

solutions

Our Global Logistics
Solutions

Canada Customs Bonds

Our RPP bond form ensures compliance with CARM requirements and CBSA import regulations.

Cargo Legal Liability Insurance

This coverage protects logistics service providers who issue bills of lading including NVOCCs, domestic freight forwarders, and warehouse operators.

Bailee Liability Insurance

Bailee Coverage is vital liability protection for warehouse operators who do not issue a warehouse receipt limiting their liability.

Warehouse Legal Liability Insurance

Legal liability insurance for warehouse operators who issue a warehouse receipt limiting their liability for the goods in their custody.

Transportation Bonds

Types of bonds we provide include BMC84, NVOCC, Ocean Freight Forwarder, Bonded Carrier, Bonded Warehouse, FTZ, and more.

Specialty Services

As an additional benefit to our clients, we partner with trusted experts specializing in trade & transportation to help you access essential legal and consultation services.

Cargo Insurance

Marine cargo insurance is a type of property coverage that protects the cargo owner against physical loss to their property when it is in transit.

Errors & Omissions Insurance

The Errors and Omissions (E&O) insurance that we provide is professional liability coverage including legal defense for customs brokers, forwarders, and other logistics service providers.

Cyber Insurance

Logistics service providers are at a heightened risk of being targeted by cybercriminals since both their operations and their vendor’s services are often handled electronically.

Commercial Business Insurance

Commercial business insurance is fundamental protection for any transportation or logistics service provider to have.

U.S. Customs Bonds

A U.S. Customs Bond assures compliance with CBP laws and regulations spanning several logistics operations.

ATA Carnets

A merchandise “passport” for temporary entry on a duty-free basis, whether items are shipped or hand-carried.

Contact Us


Please complete our contact form and submit your inquiry, and one of our expert sales or service team members will reach out to you as soon as possible. If you prefer to contact your local Roanoke team by phone, please find the nearest office to you in the list below. We look forward to taking your call! You will also find profiles for Roanoke leadership and sales and service advisors with contact information on our Meet Our Team page.

US Corporate Headquarters

1501 E. Woodfield Road, Suite 400W

Schaumburg, IL 60173

Canada Corporate Headquarters

390 Bay Street, Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

1-800-ROANOKE
FAX: 1-847-969-8200

Office Locations


Toronto

390 Bay Street, 22nd Floor, Munich Re Center

Toronto, ON M5H 2Y2

1-800-ROANOKE

Directions

San Francisco

533 Airport Boulevard, Suite 434

Burlingame, CA 94010

(415) 421-1381

Directions

Charleston

28 Bridgeside Boulevard, Suite 206

Mount Pleasant, SC 29464

(843) 849-5744

Directions

Houston

820 Gessner Road, Suite 600

Houston, TX 77024

(713) 528-6464

Directions

Chicago

1501 E. Woodfield Road, Suite 400W

Schaumburg, IL 60173

(847) 969-1420

Directions

Miami

7600 N.W. 19th Street, Suite 100

Miami, FL 33126-1219

(305) 592-8988

Directions

Los Angeles

100 West Broadway, Suite 510

Long Beach, CA 90802-4463

(562) 256-1914

Directions

New York

330 Madison Avenue, 12th Floor

New York, NY 10017

(212) 747-1800

Directions


Frequently Asked Questions


Testimonials


Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2024 Roanoke Insurance Group Inc. A Munich Re company

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