Our Latest Articles

Exciting News: Peru Joins the ATA Carnet System!

We’re thrilled to share a significant milestone in the world of international trade and temporary goods movement. Starting April 30, 2024, Peru will officially adopt the ATA Carnet system, becoming the 80th country to facilitate smoother, duty-free exchange of goods for up to one year. This development positions Peru as the third Latin American nation, […]

Danielle Kurtzer: Charting New Territories as Roanoke’s RVP of Charleston

It is with great pleasure that we announce the promotion of Danielle Kurtzer to the role of Regional Vice President of our Charleston office, effective February 1, 2024. This is a significant milestone for Danielle and all of us at Roanoke, as she brings a wealth of experience and leadership to this pivotal role. Danielle’s […]

Insuring Cargo in Conflict Zones: Navigating Risks and Understanding Coverage

As featured in the American Journal of Transportation  You may already be familiar with the significant global conflicts that are currently happening. However, what many people may not realize is that there are 25 other ongoing conflicts or unstable security situations worldwide, as defined by the Council of Foreign Relations’ Global Conflict Tracker. First and […]

Our Global
Logistic Solutions

Canada Customs Bonds

The trade and logistics community recognizes Roanoke as among the most reliable sources for Canada Customs bonds and providing the best surety bond service in the industry continues to be an unwavering commitment of ours.

Cargo Legal Liability Insurance

Operating a warehouse and performing local cartage services creates a legal responsibility for the cargo while it is in your custody.

Warehouse Insurance

Warehouse operators and logistics service providers with warehousing activities may be held liable for losses to cargo in their care, custody and control or losses resulting due to service provided.

Transportation Bonds

Companies operating as ocean freight forwarders and Non-Vessel Operating Common Carriers (NVOCCs) in the United States are required to be licensed and bonded as Ocean Transportation Intermediaries (OTIs).

Specialty Services

As a value-benefit to our clients, Roanoke partners with legal experts who specialize in trade and transportation in order to facilitate access to essential legal services.

Marine Cargo Insurance

In the simplest terms, cargo insurance is a type of property coverage that protects the cargo owner against loss to their property when it is in transit.

Errors & Omissions Insurance

Errors and Omissions insurance is a type of professional liability insurance available to any company that offers advice or provides a service.

Cyber Insurance

Logistics service providers are at a heightened risk of being targeted by cybercriminals because their business is predominately handled electronically.

U.S. Customs Bonds

The trade and logistics community recognizes Roanoke as among the most reliable sources for U.S. Customs bonds and providing the best surety bond service in the industry continues to be an unwavering commitment of ours.

Commercial Business Insurance

Commercial business insurance is an important protection for any business to have. Business insurance includes many coverages such as: General Liability & Property, Directors & Officers, Crime, Worker’s Comp, Excess/Umbrella, Fiduciary Liability, Inland Marine and more.

ATA Carnets

ATA Carnets, often referred to as passports for goods, simplify the entry by eliminating the need to post some form of financial guarantee, for example a temporary import bond or bank guarantee.

Contact Us

Please complete our contact form and submit your inquiry, and one of our expert sales or service team members will reach out to you as soon as possible. If you prefer to contact your local Roanoke team by phone, please find the nearest office to you in the list below. We look forward to taking your call! You will also find profiles for Roanoke leadership and sales and service advisors with contact information on our Meet Our Team page.

US Corporate Headquarters

1501 E. Woodfield Road, Suite 400W

Schaumburg, IL 60173

Canada Corporate Headquarters

390 Bay Street, Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

FAX: 1-847-969-8200

Office Locations


390 Bay Street, 22nd Floor, Munich Re Center

Toronto, ON M5H 2Y2



San Francisco

533 Airport Boulevard, Suite 434

Burlingame, CA 94010

(415) 421-1381



28 Bridgeside Boulevard, Suite 206

Mount Pleasant, SC 29464

(843) 849-5744



820 Gessner Road, Suite 600

Houston, TX 77024

(713) 528-6464



1501 E. Woodfield Road, Suite 400W

Schaumburg, IL 60173

(847) 969-1420



7600 N.W. 19th Street, Suite 100

Miami, FL 33126-1219

(305) 592-8988


Los Angeles

100 West Broadway, Suite 510

Long Beach, CA 90802-4463

(562) 256-1914


New York

330 Madison Avenue, 12th Floor

New York, NY 10017

(212) 747-1800


Frequently Asked Questions


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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


If you have any questions or need help, feel free to contact with our team.



1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2024 Roanoke Insurance Group Inc. A Munich Re company

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