Our Latest Articles


Get the Highlights: World Shipping Council’s 2023 Report on Container Safety

On the open sea cargo losses happen. Every year, 100s of millions of cargo containers carrying goods valued into the trillions of dollars crisscross the ocean on ships. Transporting these goods safely requires proper packing, stowage, container weight, and securing of containers, but even when all these measures are carried out to perfection, containers get […]

CARM Release 2 Update: Compliance Insights for Customs Brokers and Importers

CARM Release 2 Important Update for Customs Brokers and Importers On August 11, 2023, CBSA’s CARM Engagement team released an important update on the next phase of the CARM project launch. Per their email to trade and logistics partners: “In October 2023, the CARM Release 2 system will be available for selected industry partners who […]

We are pleased to announce Karen Rzeszutko has been named President of Roanoke Insurance Group, effective August 1, 2023!

Karen has been a part of Roanoke for nearly 20 years. During this time, she has shown exceptional leadership skills and technical expertise in multiple customer-facing positions, such as Head of Marine & Liability Underwriting and Head of Liability Claims. Her most recent role was SVP, Chief Underwriting Officer, Marine at Munich Re Specialty Group […]

Our Global
Logistic Solutions


Canada Customs Bonds

The trade and logistics community recognizes Roanoke as among the most reliable sources for Canada Customs bonds and providing the best surety bond service in the industry continues to be an unwavering commitment of ours.

Cargo Legal Liability Insurance

Operating a warehouse and performing local cartage services creates a legal responsibility for the cargo while it is in your custody.

Warehouse Insurance

Warehouse operators and logistics service providers with warehousing activities may be held liable for losses to cargo in their care, custody and control or losses resulting due to service provided.

Transportation Bonds

Companies operating as ocean freight forwarders and Non-Vessel Operating Common Carriers (NVOCCs) in the United States are required to be licensed and bonded as Ocean Transportation Intermediaries (OTIs).

Specialty Services

As a value-benefit to our clients, Roanoke partners with legal experts who specialize in trade and transportation in order to facilitate access to essential legal services.

Marine Cargo Insurance

In the simplest terms, cargo insurance is a type of property coverage that protects the cargo owner against loss to their property when it is in transit.

Errors & Omissions Insurance

Errors and Omissions insurance is a type of professional liability insurance available to any company that offers advice or provides a service.

U.S. Customs Bonds

The trade and logistics community recognizes Roanoke as among the most reliable sources for U.S. Customs bonds and providing the best surety bond service in the industry continues to be an unwavering commitment of ours.

Commercial Business Insurance

Commercial business insurance is an important protection for any business to have. Business insurance includes many coverages such as: General Liability & Property, Directors & Officers, Crime, Worker’s Comp, Excess/Umbrella, Fiduciary Liability, Inland Marine and more.

ATA Carnets

ATA Carnets, often referred to as passports for goods, simplify the entry by eliminating the need to post some form of financial guarantee, for example a temporary import bond or bank guarantee.

Cyber Insurance

Logistics service providers are at a heightened risk of being targeted by cybercriminals because their business is predominately handled electronically.

US CORPORATE HEADQUARTERS

1475 E. Woodfield Road, Suite 500

Schaumburg IL 60173

CANADA CORPORATE HEADQUARTERS

390 Bay Street, Munich Re Centre, 22nd Floor

Toronto M5H 2Y2

Contact Us


Please complete our contact form and submit your inquiry, and one of our expert sales or service team members will reach out to you as soon as possible. If you prefer to contact your local Roanoke team by phone, please find the nearest office to you in the list below. We look forward to taking your call! You will also find profiles for Roanoke leadership and sales and service advisors with contact information on our Meet Our Team page.

Office Locations


Toronto

390 Bay Street, 22nd Floor, Munich Re Center

Toronto, ON M5H 2Y2

1-800-ROANOKE

Directions

San Francisco

533 Airport Boulevard, Suite 434

Burlingame, CA 94010

(415) 421-1381

Fax: (415) 391-2716

Directions

Baltimore

c/o 1475 E. Woodfield Road, Suite 500

Schaumburg, IL 60173

(800) 762-6653

Fax: (847) 517-2109

Directions

Charleston

28 Bridgeside Boulevard, Suite 206

Mount Pleasant, SC 29464

(843) 849-5744

Fax: (843) 556-0975

Directions

Boston

c/o 1475 E. Woodfield Road, Suite 500

Schaumburg, IL 60173

(800) 762-6653

Fax: (847) 969-8200

Directions

Houston

820 Gessner Road, Suite 600

Houston, TX 77024

(713) 528-6464

Fax: (713) 960-0069, (713) 960-0068

Directions

Chicago

1475 E. Woodfield Road, Suite 500

Schaumburg, IL 60173

(847) 969-1420

Fax: (847) 969-8200

Directions

Miami

7600 N.W. 19th Street, Suite 100

Miami, FL 33126-1219

(305) 592-8988

Fax: (305) 592-9537

Directions

Los Angeles

100 West Broadway, Suite 510

Long Beach, CA 90802-4463

(562) 256-1914

Fax: (562) 590-8523

Directions

New York

330 Madison Avenue, 20th Floor

New York, NY 10017

(212) 747-1800

Fax: (212) 747-1948

Directions


Frequently Asked Questions


Testimonials


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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1475 E. Woodfield Road

Suite 500

Schaumburg, IL 60173


CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2021 Roanoke Insurance Group Inc. A Munich Re company

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