Specialty Services

Specialty Services

As a value-benefit to our clients, Roanoke partners with legal experts who specialize in trade and transportation in order to facilitate access to essential legal services. These specialty services are described below.


Trade Risk ReviewSM

Trade Risk ReviewSM is a solution to implement and/or update proper business documentation, and for addressing a variety of legal concerns including regulatory compliance and operational exposures.  This service is provided by a select group of attorneys and is recommended for 3PLs, freight forwarders, customs brokers, property brokers and warehouse operators.

Each participating provider offers a unique package of services which may include the following:

  • Analysis and review of your business activities
  • Document review including terms and conditions of service, bills of lading and warehouse receipts
  • Ocean Transportation Intermediary license renewal
  • Access to reference documents pertinent to your industry
  • Preferred rates for future services

Read more about the features of Trade Risk ReviewSM or contact your Roanoke representative for additional information. Or you can reach us by calling 1-800-ROANOKE, ext.1066 or via email at infospot@roanokegroup.com.

Regulatory Defense

Regulatory defense is a legal service exclusively available to our customs broker, freight forwarder and other intermediary clients through our partnership with Sandler Travis & Rosenberg, P.A. This prepaid legal defense contract provides access to consultation and legal assistance should the following claims arise from any major government agency or department.

  • Administrative fines
  • Liquidated damages or penalties claim
  • License revocation and/or suspension proceeding
  • Letters of investigation initiated against you or your company

Upon notification that a fine or penalty has been levied against you or your company, the attorneys will discuss and analyze the case with you and petition the appropriate agency for relief or mitigation on your behalf.

Basic and Expanded Regulatory Defense contracts are available to address claims from the following agencies and departments.

Basic Contract Expanded Contract (includes additional agencies)
Bureau of Industry and Security Alcohol and Tobacco Tax and Trade Bureau (Treasury)
Department of Transportation Alcohol, Tobacco, Firearms and Explosives Bureau (Justice Department)
Federal Maritime Commission Consumer Product Safety Commission
Federal Motor Carrier Safety Administration Department of Commerce
Hazardous Materials Transportation Act Department of State (including Directorate of Defense Trade Controls) and related agencies
Transportation Security Administration Department of Treasury (including Office of Foreign Assets Controls)
U.S. Census Bureau Environmental Protection Agency
U.S. Customs and Border Protection Federal Aviation Administration (limited to TSA violations)
Federal Communications Commission
Federal Railroad Administration
Fish and Wildlife Service
Food and Drug Administration
United States Department of Agriculture (including APHIS and FSIS)
US Coast Guard as respects SOLAS regulations

Loss Prevention, Risk Intelligence and Risk Assessment

A cornerstone of Roanoke’s service philosophy is to empower our clients with tools and resources to proactively minimize risk and prevent loss. We are pleased to expand these offerings through our partnership with BSI Supply Chain Solutions.

Tools and resources include supply chain trend reports, webinars, and best practice guides to further our clients’ risk awareness. Additionally, Roanoke clients will also have preferred access to logistics operation assessments and support provided by BSI. These “health checks” are designed to identify the most significant risk areas, understand how those risks will impact business, and prepare for threats before they become losses.

BSI Logistics Operation Assessment Package

Silver Gold Platinum
An introduction to supply chain risk management for organizations who are just beginning to better secure their supply chain This package is for organizations looking to build and improve their supply chain risk management practices A complete package where BSI subject matter experts create a comprehensive supply chain risk management framework. This will give organizations a management system to address risk in their supply chains
Self-assessment of the organization’s supply chain health Risk workshop to review supply chain risk and impact on the business Development of a risk management framework and associated documentation
Analysis of self-assessment results by BSI supply chain risk management experts Two-hour supply chain risk management training Provision and development of supply chain risk management procedures
Meeting to discuss recommendations to improve supply chain risk management Supply chain risk assessment tool and instructions Guidance on implementation of the risk management framework
Creation of a supply chain risk register

To learn more about BSI services and pricing or to schedule an assessment, please click the button below.

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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


If you have any questions or need help, feel free to contact with our team.



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