News & Insights

Roanoke to Sponsor Southern Border Conference

Join Roanoke’s Sheila Skipper, Kathleen Dorman and La Donna Logan at the first annual Southern Border Conference in Laredo, Texas from October 25 – 28, 2017! Roanoke will be Silver Sponsors for this event, which will cover topics such as export compliance, C-TPAT, PGA’s (FDA, EPA, DOT, USDA) and ACE guidelines. Kathleen Dorman will also be presenting at 3:15PM on […]

September 21, 2017


Miami Office Reopened

We’re thrilled to be able to announce that the Miami office has reopened! All of our employees are safe and sound and have regained electricity in their homes. The city and its surrounding areas will not be the same for years to come. We send our thoughts to those that have not fared as well […]

September 14, 2017

Corporate Communiqué

Charleston Office Reopens, Miami Remains Closed

We’re pleased to report that the Charleston office sustained minimal damage and will reopen today.   The Miami office is still closed as we still have several employees without power and as groceries and gas are widely unavailable.   As always, if you have any questions on your account, please feel free to reach out […]

September 13, 2017

Corporate Communiqué

Guidance to Trade on Cargo Processing During Hurricane Irma

Just days after Harvey, Hurricane Irma is making its way through the Atlantic. Irma has already wreaked havoc in the Caribbean and is expected to reach Southern Florida as early as Saturday. This unprecedented Atlantic storm has civilians in evacuation mode as the region and several surrounding areas have been declared a state of emergency. […]

September 07, 2017

Industry Insights

Charleston Office Temporary Closing

Due to Hurricane Irma, we will be closing our Charleston office tomorrow, Friday, September 8th through Tuesday, September 12th and intend to reopen on Wednesday, September 13th. As the storm is currently a bit unpredictable, we are diligently watching it and will reopen when it is safe for all employees to return. Please note that […]

September 07, 2017

Corporate Communiqué

Hurricane Irma Claims Alert

In anticipation of potential claims caused by Hurricane Irma, Roanoke Claims Services is prepared to help. Should you need to report a claim, please refer to the information below. For Marine Cargo Claims: Report your loss directly in our CoverageDock™ system.  You may also reach us by phone at +1.844.283.8350 or by email at For Property […]

September 06, 2017

Industry Insights

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