Industry Insights

  Fraud. It happens every day. We think of protecting our personal interests, but what about our businesses, employees and clients? Are you prepared to handle the potentially crippling ramifications if your business is hacked or held for ransom? What is cyber insurance? Dealing with cyber crime is not as simple as paying a ransom and moving on. Freight forwarders are at heightened risk for targeting by cyber criminals because all of their business activities are conducted electronically. And while familiarity with the risks grows daily, cyber crime is still a relatively new exposure in the industry. Small and mid-size […]

Are you frustrated when it comes to buying insurance for your logistics service provider business? You are not alone. Recent studies reveal that the buying process often leaves business owners and risk managers feeling overwhelmed, pressed for time and questioning whether they are buying the right coverages at the right price. The frustration is often amplified for logistics service providers who must invest significant time to educate generalist commercial insurance providers about the nuances of your industry. It doesn’t have to be this way.We already know what you do and how you do it. Half your battle is won! In […]

Join  Amanda Barlow, Roanoke’s Vice President of Client Experience on Tuesday, April 7th at the Courtyard Marriott in Downtown Long Beach for the Ins and Outs of  ATA Carnets. This seminar starts at 9am and registration and breakfast will commence at 8:30am. About the Seminar An ATA Carnet is an international customs document that provides duty-free customs clearance for temporary exports into over 100 countries. ATA Carnets simplify these temporary exports by eliminating the need to post a temporary import bond or pay the import duties and taxes to enter a foreign country. Virtually all goods, whether hand carried or […]

Tips for Protecting and Preventing Cargo Loss The Shipping Mistakes that are Costing Your Business Recently, Roanoke VP of Client Development, Rick Bridges, sat down with Captain Glenn Walker to co-create an exclusive article in FORWARD Magazine. FORWARD Magazine is published quarterly and is exclusively for members of the Airfowarders Association. It focuses on delivering in-depth coverage of member news, regulatory information, and updates on the cargo industry. The topic Rick Bridges and Captain Glenn Walker covered is relevant to any business that provides or relies on the efficient and safe transport of cargo shipments – preventing and minimizing freight […]

  The ICC World Chamber Federation, the organization that administers the ATA Carnet system, has released two country-specific operational changes relating to the usage of the ATA Carnet. Italy Inland Customs ports in Italy will no longer be using the re-exportation vouchers and counterfoils to clear temporary exports leaving inland ports. The Customs officers will require blue transit vouchers and counterfoils according to articles no. 70 and no. 91 of the Italian Customs’ instructions. USCIB has advised that the counterfoil that shows the transit discharge, as completed by the Customs officers in Italy or at the EU border, will serve […]

  In observance of the upcoming Christmas holiday, our offices will close at 1:00PM on Tuesday, December 23rd and remain closed on Christmas day Wednesday December 25th, reopening the morning of Thursday, December 26th. In observance of New Year’s, our offices will close at 3:00PM on Tuesday, December 31st, remain closed on Wednesday, January 1st and resume normal business hours on Thursday, January 2nd. We wish you the best during this holiday season and happiness in the New Year!