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Due to the impact of Hurricane Harvey, all Port of Houston Facilities are closed and will remain closed until further notice. The Port anticipates regular working hours once operations are deemed safe to resume. Please check back for updates or visit the Port Authority website at www.porthouston.com.
On 8/14/2017, CBP issued CSMS# 17-000489 – CBP Bills for Supplemental Duties, Taxes and Fees, or Vessel Repair Duties reminding the trade of the 30 day timeframe to pay bills. This change of policy is a result of recent CBP initiatives to increase collections. Any bill for supplemental duties, taxes and fees or vessel repair duties are due 30 days from the bill date. If not paid within the 30 day timeframe, the bill is considered delinquent. The regulatory time frame for filing protests as outlined in 19CFR§174.12(e) remains the same; 90 days from the bill date for entries made […]
All of our Texas team members are accounted for and safe and dry, but due to the continued rainfall and flooded roadways, our Houston office remains closed. When we are back up and running, we will let you know. Thank you for your continued thoughts and well wishes. In the meantime, if you have a question regarding your account, feel free to reach out to us at 1.800.ROANOKE (1.800.762.6653), or through email at infospot@roanokegroup.com.
Due to the effects of Hurricane Harvey and the safety of our employees, our Houston office will remain closed today, Monday, August 28th. Should you have a question regarding your account or need to speak with a service representative, we are prepared to offer assistance. Feel free to reach out to us at 1.800.ROANOKE (1.800.762.6653), or through email at infospot@roanokegroup.com.
If you find you have been affected by Hurricane Harvey, Roanoke Claim Services is ready to help. We are keeping a close watch on this major storm and, as always, are dedicated to helping you with your claims. Reporting a claim to Roanoke is easy. For Marine Cargo Claims: Report your loss directly in our CoverageDock™ system. You may also reach us by phone at +1.844.283.8350 or by email at marineclaims@roanokegroup.com. For Property and Casualty Claims: Contact Maritza Perez or Rita Ginnow or call us at +1.800.ROANOKE. You may also email us for these types of claims at marineclaims@roanokegroup.com.
Increasingly more businesses are turning to intermodal transport – using multiple modes of transportation (rail, ship, truck) – as a result in large part to current market conditions in the trucking sector. Unstable fuel prices, driver shortages, infrastructure challenges, truck capacity, and federal regulations limiting the number of hours drivers can be on the road have served to increase the popularity of intermodal. Additionally, capital spending earmarked to update the shipping rail network coupled with upgraded technology has rail freight well positioned for the future. Analysts, in fact, according to Global Trade, predict that intermodal freight in North America will […]
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