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Roanoke to Attend NCBFAA Governmental Affairs Conference

The annual NCBFAA Government Affairs Conference (GAC) will be taking place September 10 – 12th in Washington, DC, and Roanoke will be represented this year by Maya Mackey and Iliana Alvarez. We hope to see you there!

August 22, 2017

Events

How Strong is Your Risk Management Toolbox?

Logistics service providers and transportation intermediaries in order to run well-oiled operations should possess the risk management tools needed to help minimize losses and transfer risk. There are a number of components required in having a strong risk management toolbox that will go the distance for optimum success.   These risk management toolbox components include well-drafted contracts with favorable terms and conditions and clearly stated responsibilities and obligations of each party along with FMCSA compliance. All contracts should be reviewed by an attorney along with an insurance broker to ensure you have the right insurance coverage in place to meet […]

August 17, 2017

Cargo Insurance, Errors and Omissions, Industry Insights

Need Fast ACE Updates? Sign Up For CSMS

Over the past several days, many of our customers may have experienced difficulties processing eBonds when using the Automated Commercial Environment (ACE) system. Our service representatives strive to keep you up-to-date on these issues so we then can convey this information to you. However, the fastest way to receive this information is directly from Customs and Border Protection (CBP) via their Cargo Systems Messaging Service (CSMS). CSMS is one of CBP’s methods of communicating to their trade partners news and updates on automated systems such as ACE. The registration process is quick and easy. Simply enter your email address and […]

August 10, 2017

Customs Bonds

Save the Date for the 2017 Texas Customs Brokers & Forwarders Conference

Save the date for the 3rd annual Texas Customs Brokers and Forwarders Conference from August 23-26! This event will provide a forum for customs brokers and freight forwarders to join together, exchange ideas and navigate through the ever-changing world of international trade. Additionally, NEI certified specialists will be able to obtain 18.5 CCS or 16 CES credits! Roanoke’s own Sheila Skipper, Colleen Clarke, La Donna Logan and Kathleen Dorman will be in attendance this year – be sure to join us on Thursday night for an evening of networking and mingling and don’t forget to mark your calendar for a panel discussion on BKIP, featuring Colleen […]

July 31, 2017

Events

Changes to our Bond Renewal Invoices take effect on August 1st

For customers that receive our bond renewal invoices via email, note that we are updating our process to better service you!  Following are the changes to be implemented on August 1st, for our October 2017 bond renewals: Our emails will be sent from a new email address,  roanoke.report.center@roanokegroup.com. You may need to update your email settings to prevent our messages from getting blocked by your spam filters. Our renewal invoice format has a new look, providing you with more transparency. Additional payment options are now provided on our invoices for your convenience. For now, the updates only apply to our bond renewal […]

July 24, 2017

Industry Insights

Repeal of the Jones Act Introduced in the Senate

Senator and once-Presidential candidate John McCain has introduced the Open America’s Waters Act of 2017, which would repeal the Merchant Marine Act of 1920, known as the Jones Act. The Jones Act requires that all goods shipped between ports in the United States be transported on American-built ships that are owned and operated by Americans. Nearly 100 years ago, it was intended to strengthen national security and commerce. However, now these regulations are limiting the number of vessels available for shipping, and contributing to the growing cost of maritime transportation for the United States. For example, according to a report […]

July 21, 2017

Industry Insights

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

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