Resource Center
News & Insights
Our Latest Articles
If you find you have been affected by Hurricane Harvey, Roanoke Claim Services is ready to help. We are keeping a close watch on this major storm and, as always, are dedicated to helping you with your claims. Reporting a claim to Roanoke is easy. For Marine Cargo Claims: Report your loss directly in our CoverageDock™ system. You may also reach us by phone at +1.844.283.8350 or by email at marineclaims@roanokegroup.com. For Property and Casualty Claims: Contact Maritza Perez or Rita Ginnow or call us at +1.800.ROANOKE. You may also email us for these types of claims at marineclaims@roanokegroup.com.
Increasingly more businesses are turning to intermodal transport – using multiple modes of transportation (rail, ship, truck) – as a result in large part to current market conditions in the trucking sector. Unstable fuel prices, driver shortages, infrastructure challenges, truck capacity, and federal regulations limiting the number of hours drivers can be on the road have served to increase the popularity of intermodal. Additionally, capital spending earmarked to update the shipping rail network coupled with upgraded technology has rail freight well positioned for the future. Analysts, in fact, according to Global Trade, predict that intermodal freight in North America will […]
The annual NCBFAA Government Affairs Conference (GAC) will be taking place September 10 – 12th in Washington, DC, and Roanoke will be represented this year by Maya Mackey and Iliana Alvarez. We hope to see you there!
Logistics service providers and transportation intermediaries in order to run well-oiled operations should possess the risk management tools needed to help minimize losses and transfer risk. There are a number of components required in having a strong risk management toolbox that will go the distance for optimum success. These risk management toolbox components include well-drafted contracts with favorable terms and conditions and clearly stated responsibilities and obligations of each party along with FMCSA compliance. All contracts should be reviewed by an attorney along with an insurance broker to ensure you have the right insurance coverage in place to meet […]
Over the past several days, many of our customers may have experienced difficulties processing eBonds when using the Automated Commercial Environment (ACE) system. Our service representatives strive to keep you up-to-date on these issues so we then can convey this information to you. However, the fastest way to receive this information is directly from Customs and Border Protection (CBP) via their Cargo Systems Messaging Service (CSMS). CSMS is one of CBP’s methods of communicating to their trade partners news and updates on automated systems such as ACE. The registration process is quick and easy. Simply enter your email address and […]
Save the date for the 3rd annual Texas Customs Brokers and Forwarders Conference from August 23-26! This event will provide a forum for customs brokers and freight forwarders to join together, exchange ideas and navigate through the ever-changing world of international trade. Additionally, NEI certified specialists will be able to obtain 18.5 CCS or 16 CES credits! Roanoke’s own Sheila Skipper, Colleen Clarke, La Donna Logan and Kathleen Dorman will be in attendance this year – be sure to join us on Thursday night for an evening of networking and mingling and don’t forget to mark your calendar for a panel discussion on BKIP, featuring Colleen […]
Solutions that Go the Distance.
© 2024 Roanoke Insurance Group Inc.
