News & Insights

Most everyone involved in the logistics industry has or will have a claim story to tell. For example, your new hire did everything right on that shipment of auto parts headed to the Greenville BMW plant, except he directed them to Greenville, NC instead of Greenville, SC. That’s delay. That’s a claim. Or maybe you had a heavy project load coming off a ship in Newark and going overland to Syracuse. You told the trucker that the cargo required an airlift, but they sent a regular flatbed, and the whole rig toppled coming around the bend on the George Washington […]

Beginning on January 1, 2022, Brazil will cease accepting ATA Carnets. There will no longer be a Brazilian national guaranteeing association responsible for the collection of amounts owed in the case of non-compliance with ATA Carnet conditions. Valid ATA Carnets issued prior to the cessation order and currently in circulation may NOT be presented to Brazil after 12/31/2021 as BR customs will reject entry even if the green carnet cover has BR listed among the countries. Goods admitted into Brazil prior to 12/31/2021 will remain in temporary admission status, and in case of the loss or destruction of an existing […]

Millions of goods are stuck on container ships waiting for a space to be unloaded at U.S. ports or to be hauled away in trucks, leading to massive traffic jams and supply chain bottlenecks. While short- and long-term solutions to rectify the various challenges are being discussed, it’s important for LSPs, cargo owners, warehouse operators and other stakeholders in the supply chain to understand their insurance programs, contractual agreements and best practices to properly protect their businesses. In an article titled “Disruption, delays and demurrage: What’s covered?”, recently published in American Shipper, Roanoke discusses disruptions, delays and demurrage, and what’s covered. If […]

The ongoing global pandemic has triggered significant changes in the supply chain environment, and cargo thieves have deftly adapted their methods to this new reality. As a result, these resilient and opportunistic criminals pose a grave threat to supply chain security throughout the globe. The spread of the COVID-19 virus combined with disruptive measures enacted by governments worldwide has inspired criminals to adopt alternative tactics. Increasingly, thieves target facilities over trucks, and a spike in the theft of PPE and related medical goods last year exemplifies the use of these new methods. Another concerning trend developing over the past year […]

Roanoke Insurance Group, your partner in insurance, surety bonds, ATA Carnet products and specialty services for the logistics and trade industries, has a new look and improved online performance! We are thrilled to announce the launch of our new website! The goal of the new site is to create an improved experience for our visitors and to share our revitalized branding which has been built from the ground up with insights gathered from clients and partners. The refreshed branding is designed to better reflect Roanoke’s culture, expertise, dedication and high performance. The new website simplifies and streamlines navigation while adding […]

Transportation and logistics providers are forced to reckon with a dizzying array of potential risks including: cargo theft and in-transit loss, fires and natural disasters impacting stored goods and difficult vendor and subcontractor relationships. The increasing cost of products, materials, and labor has only exacerbated these problems in the past two years. Effective supply chain risk management can help mitigate the threat that these risks pose to your company’s operations and bottom line. BSI and Roanoke’s expert panel will discuss best practices to understand: How to manage both static and in-transit risk The elements of a supply chain risk management […]