March 13, 2017 | Events, Industry Insights

Roanoke Trade Webinar Series Features Importance of Risk Management for Logistics Service Providers

Share This:

As a leading provider of insurance solutions for freight forwards, customs brokers and other logistics service providers, one of the key components in helping our clients mitigate and prevent losses is through the implementation of strong risk management strategies, practices, and tools. To this end, Roanoke Trade has developed a complimentary Risk Management Webinar Series for 2017 to help clients enhance their awareness of potential risks in day-to-day operations and provide solutions to help manage these risks.

Our first webinar, “The ABCs of Ts and Cs: An Overview of Terms and Conditions,” took place last month on February 1, and was presented by Christoph Wahner and Michael McDaniel of Countryman and McDaniel, a law firm that exclusively serves the aviation, maritime and transportation industries. The webinar covered the importance of written rules, also known as terms and conditions (Ts and Cs), in contracts between logistics service providers and their customers in protecting both parties. There are many issues during negotiations that need to be considered to ensure who will be responsible for what during the transportation and warehousing of goods, including the scope of the agreement and liability for direct and indirect damages. In addition to making all parties aware of their rights and obligations, Ts and Cs also act as a guide to ensure you accept business on terms with which you can comply. Furthermore, although standard Ts and Cs forms are available for intermediaries, customs brokers, and carriers to utilize, they may not be suitable for addressing your particular operation. It is essential the form properly addresses the scope of the operation. Additionally, contract risk management is key in helping to determine the type of insurance program to secure to respond in the event of liability.

Our next webinar takes place April 19 and covers a risk pervasive throughout all industry sectors, including transportation: cyber hacking and data breaches. “Cyber Risk: It’s Not a Matter of If or When But How You Prepare and Respond”, featuring moderator Maritza Perez and speaker Lauren Gorte, CPCU, Vice President, Financial Lines, Chubb, will cover essential cyber security practices to help prevent and minimize losses and what needs to be done should a breach or other type of cyber attack occur. Annual global cyber crimes costs are estimated to grow from $3 trillion in 2015 to $6 trillion annually by 2021, according to Cybersecurity Ventures, the world’s leading researcher and publisher covering the global cyber economy. This includes costs from damage and destruction of data, stolen money, lost productivity, theft of intellectual property, theft of personal and financial data, embezzlement, fraud, post-attack disruption to the normal course of business, forensic investigation, restoration and deletion of hacked data and systems, and reputational harm. Getting cyber-protected is key for all those in the global supply chain.

We will also be featuring three other webinars this year, including:

  • July 20: “Best Practices for Damage Control”
  • October 19: “Think Like a Criminal: Schemes Used by Cargo Thieves”
  • November 9: “Shippers Contracts Master Service Agreements”

About Roanoke Trade

Roanoke Trade will be sending email announcements to register for the free webinars prior to each event. You can also visit to register for an upcoming webinar. In addition, please feel free to contact one of our Roanoke Trade professionals at 1-800- ROANOKE (800-762- 6653) for more information about our insurance products and services.

Share This:


Fraud and Cyber Crime – Emerging Cargo Theft Trends

The ongoing global pandemic has triggered significant changes in the supply chain environment, and cargo thieves have deftly adapted their methods to this new reality. As a result, these resilient and opportunistic criminals pose a grave threat to supply chain security throughout the globe. The spread of the COVID-19 virus combined with disruptive measures enacted […]

Industry Insights

Reduce the Increasing Rate of Rail Thefts

Situation  In Q4, BSI recorded a significant uptick in rail thefts in North America, especially in the United States, in the Los Angeles area along trail lines, and near the port.  In Q4, the rail modality accounted for 6.7 percent of recorded cargo theft incidents in the United States. While this is a significant jump […]

Cargo Insurance, Industry Insights, Shippers Interest Cargo Insurance, Trade, Transportation

Is your Business Exposed to the Risks of Employee Distracted Driving?

The National Safety Council(NSC) recognizes April as Distracted Driving Awareness Month. They estimate that 4,000 deaths and 276,000 injuries occur yearly because of distracted driving crashes. Additionally, distracted driving is the cause of 10% of all fatal crashes. Many of these accidents and fatalities are attributed to drivers engaging in risky behavior such as cell […]

Commercial Business Insurance, Industry Insights

Sign up for our latest articles and events.

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


If you have any questions or need help, feel free to contact with our team.



1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2021 Roanoke Insurance Group Inc. A Munich Re company

Better Business Bureau logoCoverholder at Lloyd's logo