In the world of customs brokerage, the only constant is change, and these fresh challenges always keep things interesting! Let’s get together and catch up on the issues that will help you successfully navigate the road ahead! Join our expert presenters Colleen Clarke, Jennifer Rome and Patrice Lafayette on March 29th at 1pm CDT for an in-depth webinar on Customs Bonds. This event is complimentary and is eligible for 1 CCS/MES/CES NEI credit. Topics of conversation included in this webinar are: Never-ending bond insufficiencies Additional STB requests from CBP CBP bond underwriting and loss type review Significance of meeting CBP claims […]

Roanoke Insurance Group is delighted to once again sponsor  a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2024. The topic for this year’s scholarship will be “What are the key steps an organization should take to ensure that training, auditing, and engagement with a licensed customs broker and the sharing of industry information are effectively relayed to all employees, as well as properly documented to substantiate compliance […]

Roanoke Insurance Group, Inc.  is proud to announce the election of Colleen Clarke, Vice President of Surety & Trade Relations, to the Board of Governors for the American Association of Exporters and Importers (AAEI). Clarke serves as co-chair of the AAEI Customs Committee and continues her industry leadership by advising members on the facilitation of lawful trade. Members of the AAEI organization will benefit from Clarke’s expertise in customs and government trade topics as well as her past experience in assisting importers and customs brokers through surety bond issues of all kinds. This appointment further acknowledges Roanoke’s ongoing commitment to […]