News & Insights

Corporate Communiqué

Customs Bonds: The Deficiency Is in the Details

Customs Bonds: The Deficiency Is in the Details In April 2014, U.S. Customs and Border Protection (CBP) re-instituted the procedure of rendering continuous bonds insufficient due to returned mail. A bond with an insufficiency status cannot be used to make entry or for Importer Security Filings. That, warns Roanoke Trade account executive Jason Palumbo, could […]

August 25, 2014

Industry Insights

Important Announcement: J.S. Hickey/Donmar Brokerage/Roanoke

J.S. Hickey Co., Inc./Donmar Brokerage Corporation, is pleased to announce that effective September 1, 2014, your customs bond and marine insurance programs will be serviced through Roanoke Trade, a division of Roanoke Insurance Group Inc. Roanoke Trade has served as the bond provider and valued partner of J.S. Hickey/Donmar Brokerage for over 20 years and […]

August 22, 2014

Corporate Communiqué

Volume Surge Prompts Cargo Diversions and Triggers Need for ISFs

A growing volume of U.S. bound ocean container traffic intended to transit west coast Canadian ports has caused some Canadian terminals to stop accepting U.S. bound rail traffic. Steamship lines are diverting these containers to U.S. ports, especially Seattle and Tacoma. These diversions to U.S. ports require that Importer Security Filings (ISFs) be submitted so […]

August 21, 2014

Industry Insights

ATA Carnets Exempt from EEI/AES Filing

Roanoke Insurance Group is very pleased to inform you that our hard work has paid off in securing exemption from the Electronic Export Filing (EEI) filing requirement for ATA Carnets! We received verbal confirmation from both U.S. Customs and Border protection (CBP) and U.S. Census Bureau yesterday. U.S. Census is currently working on revising the […]

August 13, 2014

Industry Insights

ACE and eBond Discussion Panel

Roanoke Insurance Group is proud to participate in a discussion panel that will enhance your knowledge on ACE and eBond sponsored by Houston Customhouse Brokers and Freight Forwarders Association on Wednesday, August 20, 2014 Guest Panelists Include: Mary Pugh – ACE Ambassador, Houston Field Office Customs and Border Protection Colleen Clarke – Vice President, Surety Trade Relations, Roanoke Insurance Group Lisa […]

August 11, 2014

Events

Sign up for our latest articles and events.

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2024 Roanoke Insurance Group Inc. A Munich Re company

Better Business Bureau logoCoverholder at Lloyd's logo