Industry Insights

  If you find you have been affected by Hurricane Harvey, Roanoke Claim Services is ready to help. We are keeping a close watch on this major storm and, as always, are dedicated to helping you with your claims. Reporting a claim to Roanoke is easy. For Marine Cargo Claims: Report your loss directly in our CoverageDock™ system. You may also reach us by phone at +1.844.283.8350 or by email at marineclaims@roanokegroup.com. For Property and Casualty Claims: Contact Maritza Perez or Rita Ginnow or call us at +1.800.ROANOKE. You may also email us for these types of claims at marineclaims@roanokegroup.com.

Increasingly more businesses are turning to intermodal transport – using multiple modes of transportation (rail, ship, truck) – as a result in large part to current market conditions in the trucking sector. Unstable fuel prices, driver shortages, infrastructure challenges, truck capacity, and federal regulations limiting the number of hours drivers can be on the road have served to increase the popularity of intermodal. Additionally, capital spending earmarked to update the shipping rail network coupled with upgraded technology has rail freight well positioned for the future.  Analysts, in fact, according to Global Trade, predict that intermodal freight in North America will […]

Logistics service providers and transportation intermediaries in order to run well-oiled operations should possess the risk management tools needed to help minimize losses and transfer risk. There are a number of components required in having a strong risk management toolbox that will go the distance for optimum success.   These risk management toolbox components include well-drafted contracts with favorable terms and conditions and clearly stated responsibilities and obligations of each party along with FMCSA compliance. All contracts should be reviewed by an attorney along with an insurance broker to ensure you have the right insurance coverage in place to meet […]

For customers that receive our bond renewal invoices via email, note that we are updating our process to better service you!  Following are the changes to be implemented on August 1st, for our October 2017 bond renewals: Our emails will be sent from a new email address,  roanoke.report.center@roanokegroup.com. You may need to update your email settings to prevent our messages from getting blocked by your spam filters. Our renewal invoice format has a new look, providing you with more transparency. Additional payment options are now provided on our invoices for your convenience. For now, the updates only apply to our bond renewal […]

Senator and once-Presidential candidate John McCain has introduced the Open America’s Waters Act of 2017, which would repeal the Merchant Marine Act of 1920, known as the Jones Act. The Jones Act requires that all goods shipped between ports in the United States be transported on American-built ships that are owned and operated by Americans. Nearly 100 years ago, it was intended to strengthen national security and commerce. However, now these regulations are limiting the number of vessels available for shipping, and contributing to the growing cost of maritime transportation for the United States. For example, according to a report […]

  Customs brokers and freight forwarders that engage in the movement of goods across borders need regulatory defense services and Errors and Omissions insurance. Doing business across oceans and borders, while very rewarding, is significantly more challenging today. The government has a renewed focus on enforcing U.S. trade and customs regulations over imports and exports, and it is impacting businesses in every sector.   Regulatory defense gives you peace of mind as you conduct business across national borders on behalf of your clients.   Increased Enforcement Requires Greater Regulatory Defense   Recent shifts in government trade policy have increased the […]