July 24, 2017 | Corporate Communiqué

Changes to our Bond Renewal Invoices take effect on August 1st

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For customers that receive our bond renewal invoices via email, note that we are updating our process to better service you! Following are the changes to be implemented on August 1st, for our October 2017 bond renewals:

Our emails will be sent from a new email address, roanoke.report.center@roanokegroup.com. You may need to update your email settings to prevent our messages from getting blocked by your spam filters.
Our renewal invoice format has a new look, providing you with more transparency. Additional payment options are now provided on our invoices for your convenience.

For now, the updates only apply to our bond renewal notices. Look for future notices from us when we streamline our other invoice types for our other product lines. We hope you enjoy the new features and look forward to providing you with more flexible invoicing and payment options in the near future!

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Roanoke Opens Office in Toronto

On March 17, 2021, Roanoke announced a major milestone that positively impacts our customers, our business and our team. We issued a press release that proudly announced the opening of a new Canadian company headquartered in Toronto, ON. The new organization, Roanoke Insurance Group Canada, Inc., part of Munich Re Specialty Group, N.A., leads our […]

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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

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If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173

CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Changes to our Bond Renewal Invoices take effect on August 1st

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