Industry Insights

Jones Act Temporarily Waived as Puerto Rico Is Ravaged in the Wake of Hurricane Maria

Category 4 Hurricane Maria hit Puerto Rico with a vengeance and caused unprecedented devastation to the entire island, destroying roads, structures and its electrical grid. To help get desperately needed supplies to the island, the Department of Homeland Security (DHS), upon the request of the governor of Puerto Rico, this past Thursday waived the enforcement […]

Industry Insights, Shipping

Will High Tech Delivery Solutions Be Used Anytime Soon in A City Near You?

It’s estimated that e-commerce retail sales will increase to $4.058 trillion in 2020, according to research company e-marketers, making up 14.6% of total retail spending that year. This undoubtedly will add to the flood of packages being delivered to crowded cities throughout the world and to the race by forward-thinking logistics providers to adapt high-tech […]

Industry Insights

Guidance to Trade on Cargo Processing During Hurricane Irma

Just days after Harvey, Hurricane Irma is making its way through the Atlantic. Irma has already wreaked havoc in the Caribbean and is expected to reach Southern Florida as early as Saturday. This unprecedented Atlantic storm has civilians in evacuation mode as the region and several surrounding areas have been declared a state of emergency. […]

Industry Insights

Hurricane Irma Claims Alert

In anticipation of potential claims caused by Hurricane Irma, Roanoke Claims Services is prepared to help. Should you need to report a claim, please refer to the information below. For Marine Cargo Claims: Report your loss directly in our CoverageDock™ system.  You may also reach us by phone at +1.844.283.8350 or by email at For Property […]

Industry Insights

Ports Impacted by Hurricane Harvey

Hurricane Harvey’s aftermath is responsible for some serious issues surrounding the status of cargo and releases in the ports that were closed due to the violent storm. Roanoke representatives Vice President, Surety Information and Analysis Matt Zehner and Vice President, Surety Trade Relations & Business Development Colleen Clarke sat in on a conference call with Customs […]

Industry Insights, Uncategorized

Freight Industry Pounded in the Wake of Harvey

Hurricane Harvey’s Category 4 wind speeds and storm surge estimated at 6 to 12 feet has unleashed catastrophic and unprecedented flooding throughout the greater Houston, Texas area, and is considered to be one of the most destructive storms in the nation’s history as it continues to pummel the region.  It is “one of the largest […]

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