Corporate Communiqué

Nearly 30 years ago, Roanoke was one of the first in the industry to suggest an electronic customs bond (eBond). Over the last several years, we have worked long and hard alongside with Customs and Border Protection (CPB), customs brokers, software vendors and other sureties to develop the concept of eBond. The first day of eBond data transmission […]

FastBond™ is a highly advanced and flexible tool providing customs brokers unprecedented control over your work flow and timing of critical information. Using FastBond™ increases efficiencies, reduces potential data errors during the issuing process and ultimately supports client retention. FastBond™ features now include enhanced management reporting options: Comprehensive filer code reports for entries and claims Management level […]

J.S. Hickey Co., Inc./Donmar Brokerage Corporation, is pleased to announce that effective September 1, 2014, your customs bond and marine insurance programs will be serviced through Roanoke Trade, a division of Roanoke Insurance Group Inc. Roanoke Trade has served as the bond provider and valued partner of J.S. Hickey/Donmar Brokerage for over 20 years and […]

In observance of Independence Day, our offices will close at 3:00PM on Thursday, July 3rd and will be closed Friday, July 4th. We will re-open on Monday, July 7th at 8:30AM. From all your friends at Roanoke, we wish you a safe and memorable 4th of July weekend!

Effective Monday, June 2, 2014, our San Francisco office will have a new address: Roanoke Trade 533 Airport Boulevard Suite 434 Burlingame, CA 94010 The office phone number will remain the same at (415) 421-1381. Please also note that the above address will also be the new pick-up location for Carnets. We anticipate our move will […]