FAQ's
How Do I Resolve an eBond Rejection?
Customs and Border Protection Bonds FAQ – How Do I Resolve an eBond Rejection?
As part of our ongoing efforts to provide the tools and resources you need to successfully manage a compliant Customs Bond Program, we offer the following answers to your most frequently asked questions.
The following information reveals some of the most common reasons why eBonds are rejected by CBP and solutions on how these issues can be resolved.
If you have a question you’d like answered and it’s not addressed above, please submit it to infospot@roanokegroup.com.
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Our Latest Articles
Fictitious pickups are increasing in North America. In the US, the percentage of cargo thefts due to fictitious pickup rose from 1% in 2022 to 17% in 2023. Strategic theft patterns are also rising, where thieves use identity theft and fraud with fictitious pickup and brokering schemes to obtain loads from freight locations. Combatting this […]
As the Olympic flame burns brightly, athletes from around the world gather to compete in a showcase of human achievement and global unity. For freight forwarders, the Olympic Games represent a unique opportunity to play a crucial role behind the scenes, ensuring that equipment and goods cross international borders seamlessly. The key to this success? […]
The Canada Border Services Agency (CBSA) announced on April 19, 2024, a crucial update regarding the launch of its groundbreaking CBSA Assessment and Revenue Management (CARM) system. Amidst shifting labor dynamics and a commitment to ensuring a seamless transition, the CBSA has rescheduled the external launch of CARM to Trade Chain Partners (TCPs) to October […]
The surge in cargo theft incidents, including sophisticated scams like fictitious pickups and fraud schemes, has left logistics service providers facing significant challenges. Join us in our latest video. Karen Rzeszutko, President of Roanoke Insurance Group, and Tony Pelli, Practice Director for Security and Resilience at BSI, dive into the evolving threats and share actionable […]
While cyberattacks caused by sophisticated cybercriminals and the advent of artificial intelligence (AI) make headline news, human error continues to drive most cyber events. According to Harvard Business Review (HBR), more than 80% of cyber incidents are attributed to end-user error. The worldwide cost of cybercrime was estimated at $10 trillion in 2023 and is […]
As the Canada Border Services Agency (CBSA) prepares for the upcoming CARM Release 3 (R3) on October 21, 2024, two important notices have been issued to guide businesses through this transition. These notices outline key measures and processes impacting trade operations and compliance. Customs Notice 24-27- Transition Measures for CARM R3 Customs Notice 24-27 details […]
In a recent conversation, Grant Goldsmith, Head of Sales at Roanoke Insurance Group, and Glenn Patton, Managing Director Roanoke Canada, delved into the complexities of cross-border operations between the United States and Canada. They discussed crucial updates on the CBSA Assessment and Revenue Management (CARM) initiative and its implications for businesses engaged in cross-border logistics. […]
Written by Colleen Clarke, SVP, Surety Trade Relations and Business Development Driven by the onset of the trade remedy tariffs in Spring 2018, duties owed on imported goods more than doubled and continue to grow, especially due to by additional duties on goods imported from China. A Surge in Duties, Taxes, and Fees According to […]
By: Andrew Johnson, Account Executive, Roanoke Insurance Group Inc. The freight brokerage industry as we know it today began in the late 1970s and early 1980s, around the time of the Motor Carrier Act of 1980. Before the passage of this landmark legislation, regulations were too restrictive to make freight brokerage a viable business segment. […]
We are excited to share that Karen Rzeszutko, President of Roanoke Insurance Group Inc. has been appointed to the Board of Directors of the United States Council for International Business (USCIB) for the 2024-2026 term. This appointment recognizes Karen’s outstanding leadership and her significant contributions to the industry. The USCIB, a prominent organization dedicated to […]
Fictitious pickups are increasing in North America. In the US, the percentage of cargo thefts due to fictitious pickup rose from 1% in 2022 to 17% in 2023. Strategic theft patterns are also rising, where thieves use identity theft and fraud with fictitious pickup and brokering schemes to obtain loads from freight locations. Combatting this […]
As the Olympic flame burns brightly, athletes from around the world gather to compete in a showcase of human achievement and global unity. For freight forwarders, the Olympic Games represent a unique opportunity to play a crucial role behind the scenes, ensuring that equipment and goods cross international borders seamlessly. The key to this success? […]
The Canada Border Services Agency (CBSA) announced on April 19, 2024, a crucial update regarding the launch of its groundbreaking CBSA Assessment and Revenue Management (CARM) system. Amidst shifting labor dynamics and a commitment to ensuring a seamless transition, the CBSA has rescheduled the external launch of CARM to Trade Chain Partners (TCPs) to October […]
The surge in cargo theft incidents, including sophisticated scams like fictitious pickups and fraud schemes, has left logistics service providers facing significant challenges. Join us in our latest video. Karen Rzeszutko, President of Roanoke Insurance Group, and Tony Pelli, Practice Director for Security and Resilience at BSI, dive into the evolving threats and share actionable […]
While cyberattacks caused by sophisticated cybercriminals and the advent of artificial intelligence (AI) make headline news, human error continues to drive most cyber events. According to Harvard Business Review (HBR), more than 80% of cyber incidents are attributed to end-user error. The worldwide cost of cybercrime was estimated at $10 trillion in 2023 and is […]
As the Canada Border Services Agency (CBSA) prepares for the upcoming CARM Release 3 (R3) on October 21, 2024, two important notices have been issued to guide businesses through this transition. These notices outline key measures and processes impacting trade operations and compliance. Customs Notice 24-27- Transition Measures for CARM R3 Customs Notice 24-27 details […]
In a recent conversation, Grant Goldsmith, Head of Sales at Roanoke Insurance Group, and Glenn Patton, Managing Director Roanoke Canada, delved into the complexities of cross-border operations between the United States and Canada. They discussed crucial updates on the CBSA Assessment and Revenue Management (CARM) initiative and its implications for businesses engaged in cross-border logistics. […]
Written by Colleen Clarke, SVP, Surety Trade Relations and Business Development Driven by the onset of the trade remedy tariffs in Spring 2018, duties owed on imported goods more than doubled and continue to grow, especially due to by additional duties on goods imported from China. A Surge in Duties, Taxes, and Fees According to […]
By: Andrew Johnson, Account Executive, Roanoke Insurance Group Inc. The freight brokerage industry as we know it today began in the late 1970s and early 1980s, around the time of the Motor Carrier Act of 1980. Before the passage of this landmark legislation, regulations were too restrictive to make freight brokerage a viable business segment. […]
We are excited to share that Karen Rzeszutko, President of Roanoke Insurance Group Inc. has been appointed to the Board of Directors of the United States Council for International Business (USCIB) for the 2024-2026 term. This appointment recognizes Karen’s outstanding leadership and her significant contributions to the industry. The USCIB, a prominent organization dedicated to […]
Fictitious pickups are increasing in North America. In the US, the percentage of cargo thefts due to fictitious pickup rose from 1% in 2022 to 17% in 2023. Strategic theft patterns are also rising, where thieves use identity theft and fraud with fictitious pickup and brokering schemes to obtain loads from freight locations. Combatting this […]
As the Olympic flame burns brightly, athletes from around the world gather to compete in a showcase of human achievement and global unity. For freight forwarders, the Olympic Games represent a unique opportunity to play a crucial role behind the scenes, ensuring that equipment and goods cross international borders seamlessly. The key to this success? […]
The Canada Border Services Agency (CBSA) announced on April 19, 2024, a crucial update regarding the launch of its groundbreaking CBSA Assessment and Revenue Management (CARM) system. Amidst shifting labor dynamics and a commitment to ensuring a seamless transition, the CBSA has rescheduled the external launch of CARM to Trade Chain Partners (TCPs) to October […]
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