FAQ's

How Do I Resolve an eBond Rejection?

Customs and Border Protection Bonds FAQ – How Do I Resolve an eBond Rejection?

As part of our ongoing efforts to provide the tools and resources you need to successfully manage a compliant Customs Bond Program, we offer the following answers to your most frequently asked questions.

The following information reveals some of the most common reasons why eBonds are rejected by CBP and solutions on how these issues can be resolved.


If you have a question you’d like answered and it’s not addressed above, please submit it to infospot@roanokegroup.com.

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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

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