Related


ACE Update: Remote Location Filing Entries

Announcement of ACE NCAP Test for RLF Entries On July 13, 2015, a Federal Register Notice (FRN) was published announcing CBP’s plan to proceed with a National Customs Automation Program (NCAP) test concerning ACE entries filed using remote location filing (RLF) procedures. The initial phase of this test began on August 12, 2015. ACE RLF Procedures […]

eBond, Industry Insights

eBond is Here!

On Sunday, Roanoke was one of the first sureties to submit an eBond through FastBond™! We now welcome you to use FastBond™ to process your first-ever eBond! Key points for getting started: Read the latest CBP Policies and Procedures for eBond. These are the procedures of record until further notice by CBP. Continue to use FastBond™ to issue your bonds and contact […]

Corporate Communiqué, eBond

Need Fast ACE Updates? Sign Up For CSMS

Over the past several days, many of our customers may have experienced difficulties processing eBonds when using the Automated Commercial Environment (ACE) system. Our service representatives strive to keep you up-to-date on these issues so we then can convey this information to you. However, the fastest way to receive this information is directly from Customs […]

Professional Partnerships

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2024 Roanoke Insurance Group Inc. A Munich Re company

Better Business Bureau logoCoverholder at Lloyd's logo