Resource Center

News & Insights

Our Latest Articles

Are You Certain Your Business Insurance is Hurricane Ready?

By Sergio Laos, ARM, CMIP Companies involved in the logistics and supply chain industries are all too familiar with the disruption and damage hurricanes cause, including damage to their facilities, equipment, and to a client’s cargo. You cannot control where a storm may land, but you can control the financial impact to your business. Hurricane season is fast approaching. Now is the time to ensure your emergency management and business continuity plan is ready to activate and to speak with your insurance broker to verify that your plan and your insurance program are aligned. Equally important is to speak with […]

May 18, 2022

Cargo Insurance

Roanoke Featured on American Shipper, Answers Question “Will the Carrier Pay my Cargo Claim?”

In the absence of shipper’s interest cargo insurance to protect the cargo owner against financial loss, carrier’s liability is all that remains, and cargo owners are often disappointed by the all-too-common misconception that the carrier will fully cover their loss. They might even ask the logistics service provider, “They’re going to pay for this, right?” Such misconceptions are mainly present in claims scenarios when negligence seems evident, or a party has admitted fault. Ultimately, the cargo owner is appalled by a nominal award amount that falls far short of the owner’s financial loss. In an article on American Shipper, Roanoke […]

April 06, 2022

Cargo Insurance

4 Ways to Evaluate a Customs Bond Provider: An Important Guide for Customs Brokers

An import bond is more than a simple commodity. Choosing the right customs surety bond provider can add stability and certainty to your business as well as the flow of your import clients’ goods. Properly vetting your customs bond provider and the surety company they represent will help you deliver on your client’s service expectations. Here are some  essential characteristics to consider  when making this critical decision. 1. Longevity, Experience, and Service A good starting point in the vetting process is to look for a partner that demonstrates staying power in the industry and aligns with your company’s standards and […]

March 29, 2022

Customs Bonds

Customs Bonds Trending Topics – Valuable Insights to Support your Success

In the world of customs brokerage, the only constant is change, and these fresh challenges always keep things interesting! Let’s get together and catch up on the issues that will help you successfully navigate the road ahead! Join our expert presenters Colleen Clarke, Jennifer Rome and Patrice Lafayette on March 29th at 1pm CDT for an in-depth webinar on Customs Bonds. This event is complimentary and is eligible for 1 CCS/MES/CES NEI credit. Topics of conversation included in this webinar are: Never-ending bond insufficiencies Additional STB requests from CBP CBP bond underwriting and loss type review Significance of meeting CBP claims […]

March 21, 2022

Events

Managing Customs Bond Sufficiency in a Chaotic Trade Climate

As Featured in American Journal of Transportation Trade remedy tariffs are no longer headline news, but they are still relevant and pose a unique set of delay and disruption concerns for importers. High among these concerns are insufficient Customs Bonds. With no end in sight for any relief from these tariffs, importers and their customs brokers should continue to monitor their import bonds for sufficiency closely. In an article recently featured in American Journal of Transportation, Roanoke’s Assistant Vice President, Maya Mackey, discusses the chaotic trade climate and its impact on managing customs bond sufficiency. According to Mackey, one of […]

March 04, 2022

Industry Insights

Reduce the Increasing Rate of Rail Thefts

Situation  In Q4, BSI recorded a significant uptick in rail thefts in North America, especially in the United States, in the Los Angeles area along trail lines, and near the port.  In Q4, the rail modality accounted for 6.7 percent of recorded cargo theft incidents in the United States. While this is a significant jump from previous years, predominantly composed of either the facility or trucking modality, the majority of the thefts are limited to California, generally, and the East Los Angeles area, more specifically. However, Memphis, Tennessee is increasingly seeing an uptick in rail thefts as well, highlighting the shared risk […]

February 18, 2022

Cargo Insurance, Industry Insights

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2024 Roanoke Insurance Group Inc.

Better Business Bureau logoCoverholder at Lloyd's logo