It’s Time to Embrace ACE

It is with great pleasure that we announce the promotion of Danielle Kurtzer to the role of Regional Vice President of our Charleston office, effective February 1, 2024. This is a significant milestone for Danielle and all of us at Roanoke, as she brings a wealth of experience and leadership to this pivotal role. Danielle’s journey in the insurance industry is nothing short of inspiring. With over 30 years under her belt specializing in Surety Bonds, Cargo Insurance, and Property & Casualty Insurance, she has proven herself to be a formidable force in the field. Her tenure at Roanoke began […]

CARM Release 2 Important Update for Customs Brokers and Importers On August 11, 2023, CBSA’s CARM Engagement team released an important update on the next phase of the CARM project launch. Per their email to trade and logistics partners: “In October 2023, the CARM Release 2 system will be available for selected industry partners who want to test their own internal systems, and for software service providers to continue to certify their software with CARM. The proposed regulatory amendments continue on schedule with a planned coming-into-force date of May 2024, when CARM becomes the official system of record. Further enhancements are […]

Roanoke Insurance Group is delighted to once again sponsor  a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2024. The topic for this year’s scholarship will be “What are the key steps an organization should take to ensure that training, auditing, and engagement with a licensed customs broker and the sharing of industry information are effectively relayed to all employees, as well as properly documented to substantiate compliance […]