Industry Insights

Errors & Omissions Insurance for Freight Forwarders

What is Errors & Omissions Insurance? As a freight forwarder, you serve as the intermediary between your clients and various transportation services. You send products from one destination to another, which often can involve many carriers (air freighters, trucking companies, rail, and ocean liners) and a laundry list of requirements and regulations throughout the entire […]

Industry Insights

Embedded GPS Devices Instrumental in Preventing Cargo Thefts, Vetting Drivers Also Key

Embedded GPS Devices Instrumental in Preventing Cargo Thefts, Vetting Drivers Also Key Last fall, FreightWatch Intelligence Center released a report citing the theft of cargo during a shipment of frozen seafood making its way from Massachusetts to California. Unbeknownst to the driver handling the shipment, the truck was embedded with a GPS locator that tracked […]

Industry Insights

eBond in ACE: Why is it Important to the Customs Broker Community?

The eBond concept has been discussed by CBP, the surety industry and the customs broker community since the mid 1980’s. A 2011 DHS audit report essentially mandated that CBP centralize STB filing. This is achievable only via an eBond system. After decades of discussion, many industry members may be skeptical that eBond will happen. However, […]

Industry Insights

eBond Deployment and STB Centralization Scheduled for January 2015

On December 12, 2013, the NEI (NCBFAA) conducted a Webinar regarding the ACE eBond Deployment scheduled for January of 2015. Speakers Chip Bown, Colleen Clarke, Michael Davenport, and Bruce Ingalls shared the status of CBP’s STB centralization and eBond deployment projects.

Industry Insights

Mexico Adds New Ports to ATA Carnet Network

New Ports in Mexico Entail Procedural Adjustments Roanoke Trade is pleased to announce an expansion of the ATA Carnet network in Mexico. Since joining the ATA Carnet system in 2011, Mexico has processed thousands of Carnets for Commercial Samples, Exhibitions and Fairs, and Professional Equipment at select ports of entry. The success of the ATA […]

Industry Insights

Property Broker/Domestic Forwarder Bond Update

Roanoke Trade and the Airforwarders Association participated in a conference call with the Federal Motor Carrier Safety Administration (FMCSA) regarding the upcoming deadlines established by MAP- 21 (refer to our July 10, 2012 email communication for further MAP-21 information). In a continuing effort to keep our customers informed, please click here for a summary of […]

Industry Insights

Sign up for our latest articles and events.

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


If you have any questions or need help, feel free to contact with our team.



1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2021 Roanoke Insurance Group Inc. A Munich Re company

Better Business Bureau logoCoverholder at Lloyd's logo