Who We Serve

By Trent Van Wormer, Strategic Relationship Manager The transportation industry operates on trust, efficiency, and strong partnerships. For third-party logistics providers (3PLs), choosing a reliable trucking partner is not only critical for operational success but also essential in combating fraud—a persistent threat in the logistics industry. According to the Transportation Intermediaries Association (TIA), fraud-related issues, including double brokering and carrier identity theft, cost the industry millions annually. By conducting thorough due diligence, 3PLs can mitigate risks and build long-term, trustworthy relationships with great trucking partners. Here are the key factors to consider. Operational Capabilities and Capacity Assessing a trucking company’s […]

By: Kelli Milianti, ATA Carnet Manager, Roanoke Insurance Group Inc. When shipping goods for temporary importation and re-exportation, businesses must select a form of security to meet customs requirements. Most often the cargo owner faces the choice between using an ATA Carnet with a carnet bond or a Temporary Import Bond (TIB). Each option has its advantages, but the ATA Carnet generally offers more streamlined benefits for international trade. Benefits of an ATA Carnet 1. Cost Savings: ATA Carnets eliminate duties and value-added taxes (VAT) when goods are re-exported within the validity period, reducing financial burdens[1][2][3]. 2. Simplified Customs Procedures: […]

The threat of cargo theft is a persistent risk for businesses operating in the global supply chain, with organized crime groups continually adapting and evolving their tactics to target high-value goods. According to our latest Cargo Theft Report, the rise in strategic thefts, which involve deception, fraud, and sophisticated planning, is a key trend in 2024, with an exponential increase in the United States in particular. In North America, the risk of cargo theft is heightened, with the United States and Canada experiencing significant increases in thefts. The report highlights that food and beverage products dominate the list of targeted […]

This FAQ is tailored for Canadian importers who need guidance on complying with the upcoming Release Prior to Payment (RPP) changes under the Canada Border Services Agency (CBSA) Assessment and Revenue Management (CARM) initiative. Frequently Asked Questions (FAQ) – Release Prior to Payment (RPP) Under CARM 1. What is the Release Prior to Payment (RPP) program? The RPP program allows importers to have their goods released by the Canada Border Services Agency (CBSA) before they pay duties and taxes. However, importers must now provide their own financial security to participate in RPP, as they can no longer rely on their […]

by Craig Nerger, Strategic Relationship Manager, Roanoke Insurance Group Customs brokers are essential facilitators of international trade, ensuring that goods are properly cleared through U.S. Customs while navigating a complex regulatory landscape. As advisors to importers and key figures in the global supply chain, brokers face significant risks, particularly when dealing with imports subject to anti-dumping duties (ADD). These duties, imposed to protect domestic industries from unfair pricing practices, present serious financial and liability challenges for importers and customs brokers. This article highlights the heightened risks associated with anti-dumping duties. It underscores the critical need for errors and omissions (E&O) […]

February 10, 2025 – Chicago, IL Roanoke Insurance Group proudly celebrates its 90th anniversary as a pioneer and trusted partner in the logistics and trade insurance industry. Since its founding in 1935 in Chicago, Illinois, Roanoke has been at the forefront of industry innovation, delivering specialized insurance solutions that have shaped and supported the global trade and logistics sector. Milestones in Roanoke’s Legacy From its early days as the first provider of customs import bonds in the United States to its recognition as the first official ATA Carnet provider for the U.S. Council for International Business (USCIB) in 1978, Roanoke […]

Handling temporary exports can be complex, and calculating ATA Carnet costs shouldn’t slow you down. That’s why we’ve introduced our ATA Carnet Cost Calculator—a simple, user-friendly resource designed to provide instant, accurate cost estimates tailored to your shipping needs. Our ATA Carnet team is very excited about this innovative tool. ATA Carnet Manager Kelli Milianti shared her enthusiasm, stating, “We are delighted to launch our new online Carnet Calculator, which simplifies the estimation process and delivers fast, precise quotes that will enhance customer satisfaction. This digital solution provides an easy and clear method for obtaining quotes customized to your unique […]