Resource Center
Welcome to Knowledgeport®
Resource Center
Drive Business Success with KnowledgePort®
KnowledgePort® is our proprietary learning platform— designed to help our clients educate their employees on a broad range of industry topics from Compliance & Risk Management, to Industry Best Practices, Cargo Insurance, U.S. Customs Bonds, and ATA Carnets.
This flexible tool provides fundamental and practical education through interactive courses and on-demand webinars — focused in the areas that matter most to your business. Help your employees confidently provide solutions to their clients, and generate new revenue streams.
We currently offer over 25 engaging sessions and some are even eligible for NEI continuing education credits, adding extra value for licensed professionals. Best of all, to better suit your needs, they are available as individual courses, or you may choose them to be grouped into structured learning paths.
Created with licensed customs brokers and logistics service providers in mind, these courses in industry best practices, insurance fundamentals, risk management & compliance, highlight key processes, who they impact, and why they matter. We are always adding to our library. And as a Roanoke client, you have complimentary access to the full platform.
To start, just click the button below to fill out the registration form. To register multiple users please speak directly with your Service Representative.
Build a stronger, more knowledgeable team and watch how it advances your business!
Resource Center
Course List
U.S. Export Controls and Sanctions Compliance for Transportation Intermediaries
Explore recent changes to U.S. export controls and sanctions and how they impact service providers.
Best Practices in Carrier Selection
Develop a robust carrier selection process to navigate legal and regulatory challenges effectively.
Best Practices for Damage Control
Learn practical approaches for anticipating and addressing damage control scenarios in logistics operations.
ABC's of T's and C's - Terms and Conditions of Service – Who Needs Them and Why
Corporate Crime - Fraud; The Risks and Red Flags
Understand key types and costs of occupational fraud and how to detect and prevent it in your business.
12 Claims of Christmas
IncoTerms 2020
Explore changes in Incoterms 2020 and their impact on logistics, insurance, and trade contracts.
Unprecedented Risks for Warehouse Operators
Examine current warehousing risks and learn strategies to manage inventory, liability, and insurance effectively.
MSAs and Shipper Contracts - Strengthen Your Position
Learn how to structure MSAs and contracts to minimize risk and improve logistics profitability.
How to Manage Risk in the Supply Chain
Gain insights into managing supply chain risks from theft, disasters, and complex vendor relationships.
The Importance of the Incoterms® Rules
Understand the critical role of Incoterms® in international trade and how they define buyer-seller obligations.
Trade Policy 2025: 5 Critical Challenges & How to Stay Compliant
Stay ahead of evolving 2025 trade policies with expert compliance strategies and cost management tips.
10 Essential FMC Tips For NVOCC's
Master the top 10 FMC compliance tips to protect your NVOCC or freight forwarding business from penalties.
A New Era of Logistics: Rising to the Challenge of Tariff Volatility and Fraud
Explore strategies to manage tariff volatility, prevent fraud, and mitigate compliance risks in logistics.
Shippers Contracts and Master Service Agreements - The Devil's in the Details
Identify contract pitfalls in shipper agreements and learn how to negotiate terms that protect your business.
Think Like a Criminal
Learn how cargo thieves operate and discover preventative strategies to protect your customers’ shipments.
US ATA Carnet Fundamentals of Temporary Imports & Exports with US CBP and Foreign Customs
Gain practical insights into handling U.S. issued ATA Carnets and avoiding customs compliance issues.
ATA Carnet Fundamentals
Learn the fundamentals of the ATA Carnet, including its purpose, usage, and application process.
ATA Carnet – A Jumpstart for Stalled Revenues
Discover how offering ATA Carnet services can revitalize your business and generate new revenue streams.
Customs Bond Fundamentals
Understand the key concepts, responsibilities, and underwriting basics of customs bonds.
Customs Bond Breaches for Non-Deliveries, Mis-Deliveries & Failure to Redeliver: Strategies to Avoid or Mitigate Liquidated Damages Claims
Understand CBP’s enforcement process and how to avoid or manage liquidated damages from bond breaches.
New Federal Maritime Commission Rules (FMC) and Safety of Life at Sea Convention
Get up to speed on the latest FMC bond regulations affecting ocean transportation intermediaries.
5 Tips to Navigate a Customs Bond Risk Assessment
Learn five practical tips to simplify customs bond risk assessments and improve client communication.
Customs Bond Roundtable
Hear expert insights on trending customs bond topics including insufficiencies, renewals, and liabilities.
Special Tariffs, Customs Bond Amounts, and Stacking Liability
Discover how special tariffs affect customs bond amounts and the risks of stacking liability.
Customs Bonds Trending Topics
Stay informed on new customs bond trends and prepare for changing compliance demands in brokerage.
Cargo Insurance Basics
Learn the fundamentals of cargo insurance, including coverage basics, claim processes, and value calculations.
Can You Afford Not to Have E&O?
Find out why E&O insurance is essential for logistics professionals and how it protects against liability.
Five Key Points to Consider When Purchasing E&O
Focus on five key areas to evaluate when selecting the right E&O insurance for your business.
How to Avoid E&O Claims Using 4 Risk Management Methods
Adopt four proven methods to reduce your risk of facing Errors & Omissions claims.
Navigating a General Average
Navigate the General Average process with confidence and ensure cargo owners are adequately prepared and insured.
