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Resource Center

Welcome to Knowledgeport®

Resource Center

Drive Business Success with KnowledgePort®

KnowledgePort® is our proprietary learning platform— designed to help our clients educate their employees on a broad range of industry topics from Compliance & Risk Management, to Industry Best Practices, Cargo Insurance, U.S. Customs Bonds, and ATA Carnets.

This flexible tool provides fundamental and practical education through interactive courses and on-demand webinars — focused in the areas that matter most to your business. Help your employees confidently provide solutions to their clients, and generate new revenue streams.

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We currently offer over 25 engaging sessions and some are even eligible for NEI continuing education credits, adding extra value for licensed professionals. Best of all, to better suit your needs, they are available as individual courses, or you may choose them to be grouped into structured learning paths.

Created with licensed customs brokers and logistics service providers in mind, these courses in industry best practices, insurance fundamentals, risk management & compliance, highlight key processes, who they impact, and why they matter. We are always adding to our library. And as a Roanoke client, you have complimentary access to the full platform.

To start, just click the button below to fill out the registration form. To register multiple users please speak directly with your Service Representative.

Build a stronger, more knowledgeable team and watch how it advances your business!

Resource Center

Course List

Best Practices
ATA Carnet Courses
Bonds Courses
Insurance Courses
CE Certified

U.S. Export Controls and Sanctions Compliance for Transportation Intermediaries

Explore recent changes to U.S. export controls and sanctions and how they impact service providers.

Recorded Webinar1 Credit
CE Certified

Best Practices in Carrier Selection

Develop a robust carrier selection process to navigate legal and regulatory challenges effectively.

Recorded Webinar1 Credit
CE Certified

Best Practices for Damage Control

Learn practical approaches for anticipating and addressing damage control scenarios in logistics operations.

Recorded Webinar1 Credit
CE Certified

ABC's of T's and C's - Terms and Conditions of Service – Who Needs Them and Why

Recorded Webinar1 Credit
CE Certified

Corporate Crime - Fraud; The Risks and Red Flags

Understand key types and costs of occupational fraud and how to detect and prevent it in your business.

Recorded Webinar1 Credit
CE Certified

12 Claims of Christmas

Recorded Webinar0.5 Credits
CE Certified

IncoTerms 2020

Explore changes in Incoterms 2020 and their impact on logistics, insurance, and trade contracts.

Recorded Webinar1.5 Credits
CE Certified

Unprecedented Risks for Warehouse Operators

Examine current warehousing risks and learn strategies to manage inventory, liability, and insurance effectively.

Recorded Webinar1 Credit
CE Certified

MSAs and Shipper Contracts - Strengthen Your Position

Learn how to structure MSAs and contracts to minimize risk and improve logistics profitability.

Recorded Webinar1 Credit
CE Certified

How to Manage Risk in the Supply Chain

Gain insights into managing supply chain risks from theft, disasters, and complex vendor relationships.

Recorded Webinar1 Credit
CE Certified

The Importance of the Incoterms® Rules 

Understand the critical role of Incoterms® in international trade and how they define buyer-seller obligations.

Interactive Training1 Credit
CE Certified

Trade Policy 2025: 5 Critical Challenges & How to Stay Compliant

Stay ahead of evolving 2025 trade policies with expert compliance strategies and cost management tips.

Recorded Webinar1 Credit
CE Certified

10 Essential FMC Tips For NVOCC's

Master the top 10 FMC compliance tips to protect your NVOCC or freight forwarding business from penalties.

Recorded Webinar1 Credit
CE Certified

A New Era of Logistics: Rising to the Challenge of Tariff Volatility and Fraud

Explore strategies to manage tariff volatility, prevent fraud, and mitigate compliance risks in logistics.

Recorded Webinar3 Credits

Shippers Contracts and Master Service Agreements - The Devil's in the Details

Identify contract pitfalls in shipper agreements and learn how to negotiate terms that protect your business.

Recorded Webinar

Think Like a Criminal

Learn how cargo thieves operate and discover preventative strategies to protect your customers’ shipments.

Recorded Webinar

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Who We Serve

Resource Center

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653
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US CORPORATE HEADQUARTERS

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Suite 400W

Schaumburg, IL 60173


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CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

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