CoverageDock™ Support

Congratulations on your decision to use Roanoke’s CoverageDock™ program to simplify issuance of your cargo insurance certificates, shipment reporting and claims processing.

Contact our Technical Support team with questions or comments.

New users should complete the training demonstrations below. If you haven’t received a user ID and password, please complete the Registration Form.

Training Demos

CoverageDock™ Shipment Demo

CoverageDock™ Claims Demo

You will need access to YouTube in order to view the videos.

User Guides

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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.


If you have any questions or need help, feel free to contact with our team.



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Suite 400W

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Solutions that Go the Distance.

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