CoverageDock™ Support

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Resource Center

CoverageDock™ Support

Congratulations on your decision to use Roanoke’s CoverageDock™ program to simplify issuance of your cargo insurance certificates, shipment reporting and claims processing. For quick answers on certificate issuance, reporting schedules, and claims workflow, visit our FAQs.

Training Demos

New users should complete the training demonstrations below.You will need access to YouTube in order to view the videos.

CoverageDock™ Shipment Demo

CoverageDock™ Claims Demo

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User Guides

CoverageDock™ Basics<
Claims
Shipments

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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Who We Serve