CIFFA – M2M Webinar. E&O Basics: Professional Liability Risks in Freight Forwarding & Logistics

Hosted by Roanoke Insurance Group Inc, attendees will leave with practical insight into how E&O coverage works and where common logistics errors can lead to real financial exposure.

Join this educational webinar designed for logistics service providers seeking a clear, practical introduction to Errors & Omissions (E&O) coverage. We’ll break down what E&O insurance is, why it matters in day-to-day logistics operations, and where common professional liability exposures can arise such as documentation mistakes, communication breakdowns, and service-related errors.

Through real-world examples and plain-language explanations, attendees will gain a stronger understanding of what E&O is intended to address, how it differs from other forms of coverage, and key considerations that help set realistic expectations. The session will conclude with a live Q&A.

Presenters:
Karen Rzeszutko – President
Karen Rzeszutko is President of Roanoke Insurance Group Inc. and has more than 25 years of insurance industry experience. She is a recognized leader in transportation, logistics, marine insurance, underwriting, and claims, and regularly shares her expertise as an author, panelist, and webinar presenter.

Rui Fernandes – Partner & Transportation and Logistics Group Co Chair,
Rui M. Fernandes is a transportation, insurance, and supply chain lawyer at Gardiner Roberts LLP, who advises domestic and international clients on contracts, risk, regulation, and liability. He is the author of leading transportation law texts, including the annually updated Transportation Law, and serves as president of the Canadian Maritime Law Association. Rui is also a qualified mediator and arbitrator and has appeared before courts and tribunals across Canada.

This is a complimentary webinar for CIFFA members only.