LoginSystems SupportContact Us800-762-6653
CIFFA Member Insurance Solutions - Roanoke Insurance Group

CIFFA Member Insurance Solutions

Exclusive Coverage & Preferential Rates for Canada’s Trade & Logistics Community

Roanoke Insurance Group Canada Inc. is a specialty insurance broker with deep expertise in serving freight forwarders, brokers, warehouse operators, and the broader Canadian logistics community.

As a proud CIFFA Affinity Partner, we offer exclusive member pricing and specialized risk solutions that help you stay compliant, protected, and competitive.

Whether you manage freight, handle cargo, operate a warehouse, or navigate cross-border complexities, we help you understand your exposures, identify risk management alternatives, and execute a bespoke coverage strategy aligned with your risk tolerance and operational needs.

Canadian flag waving on a flagpole overlooking a waterfront harbor, with a cargo ship and hillside town in the background; a red circular ‘Roanoke Canada’ logo appears in the upper right corner.

Why CIFFA Members Choose Roanoke

  • Preferential member pricing on select products
  • Fast, no-obligation quotes
  • Purpose-built solutions for logistics and trade professionals
  • Support for compliance and regulatory requirements
  • Specialists who understand your operational risks

We’re here to help you make the most of your CIFFA membership. Connect with us to explore your options, protect your business, and strengthen your operational resilience.

Contact us today for a no-obligation quote or to speak with one of our specialists.

Our Special Offerings for CIFFA Members

Below are the discounted insurance and bond solutions available exclusively to CIFFA members.

Line icon of stacked cargo boxes surrounded by circular arrows, representing cargo handling or logistics coverage.

Errors & Omissions Insurance (E&O)

Your daily operations carry inherent exposure to financial loss. E&O coverage protects you from claims arising from the improper performance of — or failure to perform — your professional services. It covers legal defense costs and settlements so a mistake doesn’t put your business at risk.
Line icon of a delivery truck representing cargo transportation.

Cargo Legal Liability (CLL)

As an NVOCC, IAC, or domestic freight forwarder, you are first in line when cargo moving under your house bill of lading or house airway bill is lost or damaged. CLL insurance covers your legal defense and settlement costs when claims arise, helping safeguard your financial stability.
Line icon of a gavel representing legal or regulatory matters.

Contingent Cargo Liability (CCL) and IFF as agent

Freight brokers and international freight forwarders face liability when a carrier’s Motor Truck Cargo policy fails to respond to a claim. CCL coverage protects brokers by defending these claims and covering settlements if the carrier’s insurance does not pay — ensuring your brokerage is not held financially responsible. Coverage extends to International Freight Forwarders when arranging transportation but do not issue a House Bill of Lading or House Air Waybill.
Line icon of a commercial building similar to a warehouse.

Bailee Coverage

If you store or handle goods without issuing a document defining your bailee liability, you may be responsible for the full value of any lost or damaged cargo. Bailee coverage protects goods in your care, custody, or control — even when no negligence is proven — ensuring you are protected from costly uninsured losses.
Line icon of a warehouse building representing storage and logistics facilities.

Warehouse Legal Liability (WLL)

Warehouse operators may be held responsible when goods under their care are lost or damaged. WLL insurance covers the legal defense and settlement costs up to the limit of liability stated in your warehouse receipt, helping you stay protected and compliant.
Line icon of an award ribbon representing certification or accreditation.

BMC-84 Bond (FMCSA Bond)

Required by the FMCSA for property brokers and domestic surface freight forwarders operating in the United States. This $75,000 surety bond ensures compliance with U.S. regulations and protects shippers and carriers from financial loss resulting from your brokerage’s actions.
Line icon of a shield representing customs bond or regulatory protection.

Custodial Bond – Activity Code 2 (Carrier Bond)

Required by U.S. Customs and Border Protection (CBP) for carriers that transport goods entering or moving through the United States before customs clearance. This bond ensures carriers fulfill their compliance duties when moving in-bond shipments.

Why Specialized Coverage Matters

Your risk and compliance needs vary based on your operations, risk tolerance, and internal resources. Our role is to help you:

  • Understand your exposures
  • Identify practical risk-management alternatives
  • Implement a custom solution tailored to your business

Roanoke combines logistics industry expertise with responsive service to help you stay compliant, reduce risk, and protect your bottom line.

Ready to Access Your CIFFA Member Benefits?

Protect your operations with exclusive CIFFA-member pricing and customized coverage solutions.

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Who We Serve

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653
US Flag

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


Canada Flag

CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions That Go the Distance®

© 2026 Roanoke Insurance Group Inc.

BBB Accredited Business logo featuring a stylized torch or flame in white on a blue background with ACCREDITED
Blue bold uppercase text "COVERHOLDER AT LLOYD'S" with a clean, professional typography design against a white background