Roanoke Insurance Group Launches New Website!

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Roanoke Insurance Group, your partner in insurance, surety bonds, ATA Carnet products and specialty services for the logistics and trade industries, has a new look and improved online performance! We are thrilled to announce the launch of our new website! The goal of the new site is to create an improved experience for our visitors and to share our revitalized branding which has been built from the ground up with insights gathered from clients and partners. The refreshed branding is designed to better reflect Roanoke’s culture, expertise, dedication and high performance.

The new website simplifies and streamlines navigation while adding expanded resources and greater online functionality. The site redesign makes it easier for clients to engage with Roanoke’s broad array of products and services.

Visit WHO WE SERVE in the main menu to see what risk management solutions best fit your business practices. If you see a coverage or service you don’t currently have access to, you can even apply online.

Or use the LOGIN link in our top level menu to jump into FastBond^TM, CarnetsOnline^TM, CoverageDock^TM, or PolicyTrack^TM to launch into your daily workflow.

This updated and enhanced functionality is part of our commitment to an online service experience that matches the friendly and expert personal service that you recognize when you work with Roanoke.

Along with the new site, Roanoke has launched a new brand promise: “Solutions That Go The Distance.” Roanoke is deeply committed to this ideal and has integrated it into our revitalized logo. The brand promise succinctly states Roanoke’s commitment to drive continued supply chain success for the trade and logistics industries by providing expert service and uniquely designed insurance, bond, and specialty solutions.

Roanoke has been here to support the trade and logistics community since 1935. We were the first provider of customs import bonds as well as the first appointed ATA Carnet provider in the United States. Roanoke has decades of partnership with the trade community, and we look forward to many decades to come as your risk management advisor and trusted provider of insurance, surety bonds, ATA Carnet products and specialty services. Thank you for your continued support, your trust in our people and products, and your friendship over the years!

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Roanoke Introduces New Client Experience Department!

Roanoke Insurance Group is excited to announce the formation of our Client Experience department. This new department will be led by Amanda Barlow, who has served our clients in a variety of capacities throughout her tenure at Roanoke. Most recently as the Regional Vice President of our Western region. Roanoke’s Kylie Reinert will join Amanda in building our Client Experience Department as Client Success Enablement Manager, which is a role she has been performing for the past year. The Client Experience team will be laser-focused on one overarching goal—to identify and implement strategies which make it easy and enjoyable for […]

Industry Insights

2024 NCBFAA Scholarship & Application Announcement

Roanoke Insurance Group is delighted to once again sponsor a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2024. The topic for this year’s scholarship will be “What are the key steps an organization should take to ensure that training, auditing, and engagement with a licensed customs broker and the sharing of industry information are effectively relayed to all employees, as well as properly documented to substantiate compliance […]

Events, Industry Insights

What to Watch: Insurance, Regulatory Changes for Freight Brokers and Forwarders

By Glenn Patton, Managing Director, Roanoke Insurance Group Canada, Inc. The following are several important issues regarding the insurance industry and regulatory changes that impact freight brokers and forwarders. With so many Canadian freight brokers and forwarders conducting cross-border business, U.S. regulatory changes affect the entire industry. Nuclear verdicts in liability cases in the U.S. involving motor carriers have included freight brokers. Nuclear verdicts against trucking companies in the U.S. have reached tens and hundreds of millions of dollars in the past decade or so. In their lawsuits, plaintiffs in accidents with motor carriers have named all parties involved […]

Industry Insights

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Who We Serve

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Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173

CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Roanoke Insurance Group Launches New Website!

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Solutions that Go the Distance.