Corporate Communiqué

In May of 2013, Roanoke entered into a contract with the United States Council for International Business (USCIB) and expanded its role as a USCIB Carnet Service Provider. Roanoke now issues Carnets previously serviced by USCIB. This agreement enables USCIB to focus on oversight of the Carnet system and mitigate Carnet Claims, as the sole National […]

Research shows that businesses do not manage the risks of third party vendor relationships with the same diligence they apply to their internal organizational risks. Monitoring evidence of insurance is one significant aspect of vendor risk management that is central to the logistics industry. These vendor relationships can include truckers, property brokers, warehouse operators and […]

Congratulations to Heather Benjamin who was awarded a $5,000 NCBFAA scholarship sponsored by Roanoke Trade. Heather is an employee with C.H. Robinson’s Global Forwarding Chicago Branch in Wood Dale, IL and is working towards her bachelor’s degree at the University of Illinois at Chicago. Her essay “If Higher Tariffs Generate More Revenue, Why Are There So […]

After 18 years of dedicated service, Jackie Adamson retired from Roanoke on February 15th. Before joining Roanoke Jackie worked for our long-time client, John S. James as a Licensed Customs Broker for over 22 years. This allowed her to approach our insurance services from a first-hand operational perspective of our client base. During Jackie’s tenure […]

In observance of the Christmas holiday, our offices will close at 1:00PM on Tuesday, December 24th and will be closed Wednesday, December 25th. We will re-open on Thursday, December 26th at 8:30AM. We will close for New Year’s at 3:00PM on Tuesday, December 31st and will be closed Wednesday, January 1st. We will re-open on […]

CoverageDock™ has introduced a new feature! Soon you’ll be able to makes changes to a certificate that is confirmed in CoverageDock™ until such time as you actually print the original document. Presently, any changes you request push the shipment into a referral status. This change will be implemented upon the renewal date of your policy.